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20-274: Regional Compliance Coordinator
Country:Global
Department:Ethics and Compliance
  
Essential Job Duties/Scope of Work:

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and health care to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Job Purpose

The Regional Compliance Coordinator is a member of the Field Compliance Unit and is responsible for overseeing and coordinating the country-level compliance staff in countries with field compliance function. Regional Compliance Coordinator manages, provides technical oversight and trains the country-level compliance staff to ensure that compliance support is performed in accordance with the Ethics & Compliance Charter, country work plans, International Medical Corps policies & procedures and Donors’ regulations.

The Regional Compliance Coordinator promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Ethics and Compliance Department Overarching Responsibilities

  • Promotes and encourages a culture of compliance throughout the organization.
  • Encourages transparency, communication, and teamwork related to the Ethics and Compliance Charter and its Department objectives.

Leadership & Management Oversight

  • Manages, provides technical oversight, and guides the country-level compliance staff who conduct compliance reviews in accordance with agreed country work plans.
  • Reviews and approves country work plans, which determine scope, timing and frequency of compliance reviews.
  • Monitors staff’s progress and approves work deliverables as required by country work plans.
  • Provides guidance and advice as necessary.
  • Reviews and approves compliance reports with observations and recommendations.
  • Participates in recruitment process of the country-level compliance staff.
  • Evaluates technical performance of the country-level compliance staff.

 Communication

  • Prepares and provides necessary updates and reports on field compliance work as needed.
  • Maintains regular communication with key stakeholders at country and HQ level.
  • Collaborates with other control, compliance and audit functions to minimize overlaps and maximize efficiency.
  • Interacts with others within the department as well as throughout the organization in executing the assigned responsibilities.

Capacity building and training

  • Provides on-the-job training and support the country-level compliance staff.
  • Explores possibilities for external trainings and certifications for the country-level compliance staff.
  • Works with other relevant departments on developing and providing Fraud, Bribery, Conflicts of Interest and other trainings to International Medical Corps staff and partners.
  •  Researches available sources and remains up-to-date on relevant trends and activities in the global compliance profession within the NGO community.

Other Responsibilities

  • Supports the Head of Field Compliance in maintaining a risk-based compliance program for Country Programs.
  • Suggests changes to the policies and procedures and improvements to the systems.
  • Assists management with remedying any gaps in internal control.
  • Assesses whether management and staff adhere to the internal controls and requirements that have been implemented.
  • Conducts any other tasks assigned by Head of Field Compliance with the aim of supporting or improving the operations of the Field Compliance Unit.

Compliance & Ethics:

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these standards to staff, if applicable, and to partners and requires them to adhere to these values.

 Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

 CODE OF CONDUCT

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.

 If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct &Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

 It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.

Qualifications:
  • Typically, a 4-year Bachelor´s Degree (in a three-cycle Higher Education) in Business; Administration, Accounting, Risk Management or similar. Equivalent combination of relevant education and experience may be substituted as appropriate;
  • Master’s degree in a relevant discipline preferred;
  • Certification in auditing, grants management, risk and/or compliance management preferred

Experience

  • 8+ years of relevant experience working in related field, with at least 5 years in humanitarian relief or equivalent experience;
  • Experience in risk management, compliance and/or audit required;
  • Comprehensive knowledge and working experience with USAID, EU, FDCO and other donors;

Competency

  • Strong communication including presentation skills;
  • Proven ability to gather, analyze and evaluate facts;
  • Problem-solving skills;
  • Proven ability to effectively lead and coordinate staff;
  • Ability to effectively train staff;
  • Fluency in English with a proven ability to express himself/herself well verbally and in writing;
  • Knowledge of French or Arabic is desired; Ability to handle sensitive matters on a confidential basis;
  • Ability to establish and retain effective working relationships with other staff and to communicate clearly and effectively, both orally and in writing.

Other

  • Ability and willingness to travel to International Medical Corps’ program locations as needed, up to 30% of time per year, often at short notice.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.