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International Medical Corps is an Equal Opportunity Employer.

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20-219: Medical Support Officer – Emergency Response Team
Country:Global
Department:Humanitarian Response
  
Essential Job Duties/Scope of Work:

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through healthcare training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and healthcare to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated healthcare systems and helps bring them back to self-reliance.


Background

When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.

International Medical Corps provides safe, timely, effective, efficient, equitable and patient centered care; offers needs-based response according to the context and type of sudden onset disaster (SOD) and/or outbreak in the affected nation; adopts a human rights-based approach to its response; ensures it is accessible to all sections of the population affected by the SOD and/or outbreak, particularly the vulnerable; and treats patients in a medically ethical manner.

International Medical Corps is accountable to patients and communities, host governments and ministries of health, and its organization and donors. International Medical Corps commits to a coordinated response under the national health emergency management authorities. International Medical Corps collaborates with the national health system, the clusters and the humanitarian community.

Selected personnel are on standby to deploy to a crisis within 48 hours. Personnel may deploy to new areas of operation or lend support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers and staff who have completed pre-deployment paperwork, orientation and training. The roster is updated on a regular basis. Through this expression of interest, applicants maintain professional profiles with International Medical Corps, so that information is complete and readily available for an emergency response deployment.


Job Purpose

This position will support International Medical Corps’ emergency response delivering outpatient clinical care to disaster-affected populations. The primary responsibility of the Medical Support Officer is to provide support to medical services in an outpatient health care setting.

**NOTE** Candidates applying to this position are indicating that they are interested in being considered for International Medical Corps’ standby roster for emergency response. Roster members will be contacted only when there is an emergency-response need for which the responder is qualified. This position will not be compensated unless responders are deployed to an emergency response.


Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

  • Complete standardized internal reporting as requested by Medical Team Lead or Team Leader.

  • Alert Team Lead in a timely manner if there are any impending shortages of pharmaceuticals and medical supplies to avoid stockouts.
  • Assist in evaluating all instruments and equipment are in working order.
  • Ensure that patients are accurately registered and recorded for reporting and case management.
  • Track daily patient data using tally sheets or other tools provided and submit patient data as required.
  • Monitor diagnostic trends and report to supervisor as needed.
  • Collect and analyze project / service data to inform and adjust project objectives and plans, strategic choices and quality of care.
  • Work with program staff, nurses and auxiliary staff (e.g. Community Health Workers) to provide both didactic and on-the-job training to build capacity and enhance their skills.
  • Track daily patient data using tally sheets or other tools provided.
  • Collaborate with other departments as needed to ensure smooth implementation and integration of services.
  • Support IPC, site management and patient flow as required.
  • Adhere to administrative directives with regards to work schedules, record keeping, patient communications, re-stocking of essential drugs, consumables and other medical supplies.
General
  • Deployed personnel are expected to assist with the setup, maintenance and demobilization of the clinical spaces and base camp as required.
Policy Adherence
  • Actively promote PSEA (prevention of sexual exploitation and abuse) standards within International Medical Corps and among beneficiaries served by International Medical Corps.
  • Adhere to the Code of Conduct, maintain humanitarian principles and respect international humanitarian law at all times.
Other duties as assigned
  • The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all-inclusive. The fluid nature of emergency response requires personnel to adapt to a rapidly changing landscape; duties may be reconfigured to meet operational requirements.
Code of Conduct
It is our shared responsibility and obligation to prevent matters involving sexual exploitation and abuse, trafficking in persons, child safeguarding and any suggested violation to our Code of Conduct that may involve conflicts-of-interest, fraud, corruption or harassment. If you see, hear or are made aware of any such activities, you have an obligation to report.

 

Qualifications:
  • Paramedic or Emergency Medical Technician with valid national and state licenses to practice, with 3-5 years of experience, of which 1-2 years should be of developing country experience or in low-resource settings or the equivalent combination of education and experience.

 Experience:

  • Experience in overseas programs relating to primary health care, maternal and child health, reproductive health, HIV/AIDS preferable

Competencies:

  • Excellent organizational skills and ability to handle multiple tasks in a dynamic, high pressure environment
  • Excellent communications skills, both oral and written
  • Excellent self-motivation skills
  • Ability to exercise sound judgment and excellent decision-making skills
  • Extremely flexible, and have the ability to cope with stressful situations
  • Able to work effectively with various personalities and cultures
  • Ability to relate to and motivate local staff effectively
  • Able to work with limited resources
  • Able to deploy to emergencies on short notice
  • Fluency in written and spoken English is required; fluency in Spanish, French or, Arabic is desirable
Other
In addition to the responsibilities referenced above, candidates can expect to be living and working in austere conditions. Lifting moderately heavy objects from the ground, carrying a backpack for extended periods of time, and walking or hiking in remote locations may be necessary to perform these functions.

International Medical Corps is a first responder to natural and man-made disasters and has a mandate of working in remote locations. The organization has a comprehensive security management policy and plan in place and is committed to doing everything possible within its remit to ensure safety and security. Notwithstanding, the mandate and programming choices of International Medical Corps require staff members who have a high degree of resilience, extremely decisive qualities and the ability to move fast.

Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran