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20-214: Country Security Manager
Country:Venezuela
Department:Security
  
Essential Job Duties/Scope of Work:

Venezuelans are living in a state of ongoing insecurity and rapidly growing crisis, with more than 7 million people in need of humanitarian assistance, according to UN OCHA. People are enduring increased rates of anxiety and fear as a result of a collapsed health system with a shortage of medical staff, with approximately 22,000 doctors estimated to have left the country between 2012 and 2017; a shortage of medications, at the rate of 55% in 2014 to 85% in 2018; hyperinflation impacting the cost of food, fuel and more, with estimates that prices increased between 500,000% and 1,700,000% in 2018; and overall insecurity.

In humanitarian emergencies, WHO estimates that the rate of common mental health conditions can more than double to 22% of the population, while approximately 5% of the population with existing severe mental disorders are especially vulnerable, often having no access to care.  According to local actors, this crisis has had a significant effect on the wellbeing of the population, and the availability and affordability of MHPSS services has significantly declined.

According to key stakeholders and non-governmental organizations the crisis has hit certain groups such as those with mental health conditions, women and adolescents especially hard. For those with severe mental disorders, the unavailability of psychiatric treatment and medications has meant relapses or financial difficulties for families forced to buy medication on the black market. Children are also particularly vulnerable to the effects of the crisis. 

International Medical Corps has been present in Venezuela since February 2019 where we have shipped medicines and medical supplies with a value of more than $500,000 to Caracas, with support from the International Federation of Red Cross and Red Crescent Societies (IFRC). International Medical Corps provided medications and medical supplies directly to IFRC and Venezuelan Red Cross (VRC), who support 20 inpatient health facilities and 16 outpatient clinics in Caracas. 

As of September 3, 2019, International Medical Corps has registered as a Civil Association non-profit organization in Venezuela and authorized to provide humanitarian services. We have a presence for coordination purposes in Caracas. By launching efforts with local organizations, International Medical Corps has prioritized not only reaching those most in need, but also building the capacity of the local organizations to provide services for the long-term recovery. 

International Medical Corps, through a private grant, is implementing a health program in Bolivar state with two of our local partners- Fundación Nativo and FUDEP. IMC’s role is mainly capacity building, supervision, and monitoring. In terms of importing pharmaceutical supplies in country to implement our health activities, the Ministry of Health (MPPS) has granted us the sanitary permits required to import medical supplies and pharmaceuticals for our health project under our private grant. Since this has been granted, future sanitary permits should be more quickly obtained. International Medical Corps will also obtain from PAHO the “Pass (salvoconducto)” to move around and implement activities.

International Medical Corps (IMC) seeks to address the insufficient access to mental health care services in collaboration with a local partner.  Through the local partner community-based mental health care center and their robust network of social workers, International Medical Corps seeks to increase the availability and quality of mental health care services at both the clinical and community level. These interventions will focus on three states within Gran Caracas, Miranda, Capital District and La Guaira. By building the capacity of the local partner through targeted trainings, International Medical Corps will enhance their ability to provide the necessary care and interventions to those experiencing emotional distress and mental health conditions. Likewise, by supporting social workers with increased knowledge and tools, International Medical Corps and the local partner will increase awareness among targeted communities on help-seeking behavior and availability of services and care.

 

 

 

   JOB SUMMARY

 

The Country Security Manager works at the direction of the Country Director and the Director of Global Security. The primary function of the Country Security Manager is to provide assistance to the Country Director and country programs, as assigned, on all issues of safety and security as they relate to staff at a program site. The Country Security Manager oversees daily security management of a country program site and manages the National Security Officer, as well as trains and mentors Security Focal Points.  The Country Security Manager will monitor and assess security conditions, assist and provide direction to country management teams and Security Focal Points (SFP’s). The Country Director is the line manager of the Country Security Manager and the Director of Global Security (DGS) is the technical manager for the Country Security Manager.

 

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Security Management

•          Develop and update the Security Risk Assessments (SRA’s), SOP’s and Contingency Plans

•          Supervise and train National Security Manager and Security Focal Points

•          Coordinate and monitor security activities to ensure that safety and security policies and procedures are implemented

•          Ensure that all field staff is fully cognizant of prevailing security threats and fully advised on means to reduce staff vulnerability to those threats

•          Design and drill warden systems, emergency communications networks, and provisioning of emergency supplies for field personnel

•          Ensure internal incident tracking system is utilized properly and perform incident mapping and analysis

•          Collects security related information from local and regional resources as it applies to sites and communicates with Director of Global Security (DGS) and Country Director (CD) as appropriate

•          Monitors the security preparedness of country staff and works with CD to enforce staff compliance with internal security policies and SOPs

•          When directed by the DGS, carry out investigations and capture lessons learned to be incorporated into future staff trainings

•          Act as a key member of the Field Incident Team when required during a crisis so that safety policies and procedures are implemented

•          Ensures logistics follows a servicing and maintenance schedule for vehicles Collects security related information from local and regional resources as it applies to sites and communicates with Director of Global Security (DGS) and Country Director (CD) as appropriate

 

•          Audits communications equipment and facilitates communications-related assistance when necessary

•          Recommends changes in country security plans to CD and DGS as needed

•          Ensure induction security briefings are conducted to all arriving staff, visitors or volunteers


Compliance

•          Ensure weekly security reports are completed and sent to headquarters, providing timely updates of all situational and security developments including investigation of security incidents

•          Conducts and submits Security Risk Assessments of programs, as required

•          Conducts and submits full Site Security Surveys of every site visited

•          Conducts and submits Trip Reports of all high-risk field deployments

•          The above should be completed using the Security Department approved templates, and be submitted to the Director of Global Security and the other HQ security staff

•          Keep excellent records and logs to ensure continuity of this position


Human Resources 

•          Oversee the recruitment and selection of qualified national security field staff, recommend promotions, disciplinary action and termination of staff in consultation with Country Director

•          Make frequent site visits to facilities to carry out security assessments and ensure appropriate care and training are being conducted. Maintain open lines of communications with field staff


Training / Capacity Building 

•          Determine training needs for the security staff

•          Train senior national staff to increase their responsibilities in order to build capacity and ensure sustainability

•          Works with DGS and CD to conduct any staff security training that is warranted


Working Relationships

•          Maintain excellent working relationships as a member of the country team senior management

•          Build strong professional relationships with UN agencies, local authorities and other NGO’s

•          Maintain local networks to ensure community acceptance and local information


Representation

•          Attends security coordination meetings and updates CD on current security issues

Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors

Qualifications:

Bachelor´s Degree in Criminal Justice, Security/Risk Management, or related subjects

Experience 

At least 5 years of field security management experience in hostile environments specifically in Latin America 

Previous experience working in NGO or relevant experience as a member of police forces, federal agencies, National Guard, among other institutions

Emergency Response Experience

Previous experience in conflict high risk countries such as Venezuela and/or Colombia.

 

 

Competency 

•          Ability to relate to and motivate national staff effectively

•          Creativity and the ability to work with limited resources 

•          Extremely flexible with the ability to cope with stressful situations and frustrations including the ability to perform each function with or without minimum accommodation as well as taking additional tasks if required

•          Excellent decision making skills

•          Must work independently under difficult conditions

•          Excellent decision making skills 

•          Ability to exercise sound judgment and make decisions independently

•          Proficiency with MS Word and Excel (minimum requirements)

 

Eligibility to obtain Venezuelan visa is a must.

 

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex , sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Language Skills

-           Excellent knowledge of written and spoken Spanish and English. 

 

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.