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20-117: Country Director - USA
Country:Los Angeles, CA or Washington, DC
Department:Humanitarian Response
Essential Job Duties/Scope of Work:

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through healthcare training and relief and development programs. Established in 1984 by volunteer doctors and nurses,International Medical Corps is a private,voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in under-served communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Over the past several years, International Medical Corps has increasingly be involved in Domestic USA emergency responses.
Currently,International Medical Corps has nearly 40 million dollars in USA emergency response activity in progress during the first 5 months of 2020. Domestic Emergency Medical Response is very different than international emergency response in that the flow of federal money is from FEMA/DHS instead of USAID. The rules governing USA emergency medical response are orchestrated around the Emergency Support Function 8 (ESF 8) and are coordinated through federal,state, and local entities cooperating through emergency response plans and joint Emergency Operations Centers.In addition, professional licensure varies from state to state. In summary the coordination, operations, planning and funding are completely different than international emergency medical responses.  

Job Purpose

The USA Country Director is directly responsible for the overall strategic planning,human resources, program design and implementation, program support operations,finance, administration, monitoring and evaluation supervision,expansion/development, and required reporting for program originating and being implemented within the USA. These programs will include contracts and programs with states, programs that unfold nationally, and coordinate roles related to ESF8 operations during USA disaster relief operations It is the desire of International Medical Corps that USA operations will have synergy with our international operations.

The USA Country Director is to provide and ensure effective leadership for all members of International Medical Corps designated to work within the USA Country Team-building team spirit, motivation, commitment, quality performance and fulfillment of all agency functions.

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Program Management

  • Develop a USA specific strategic plan and proposals for programs that will successfully transition International Medical Corps emergency response activities related to disasters such as COVID-19 and Hurricanes more long-term emergency preparedness and response programs.
  • Work closely with Federal, State and Local health authorities to identify opportunities for International Medical Corps to expand its programs with new partners while strategy for the strengthening the emergency health care system
  • Represent the organization and liaise with Federal, State and Local Health authorities such as FEMA, DHS, CDC, donors to facilitate successful coordination of existing and new activities to ensure transparency and accountability to all stakeholders
  • Participate in writing and reviewing proposal applications
  • Provide technical inputs and assistance to programs with particular reference to financial management and reporting systems
  • Participate in relevant coordination forums for USA domestic emergency response to ensure our agency is playing a vital role and to secure required support relevant domestic partners, states, and federal agencies.  


  • Oversee program operations and reporting, ensuring compliance with agency policies and procedures, Donor regulations and state and local laws
  • Monitor, evaluate and report on all program activities and progress to the central office and Donors
  • Oversee the preparation of required work plans and budgets
  • Report regularly to headquarters, providing timely updates of all situational and project developments
  • Create and maintain an environment that prevents sexual exploitation and abuse (SEA) of beneficiaries, by clearly defining the standards of behavior that are expected of International Medical Corps staff, as described in the organizations
  •  Code of Conduct; Ensure that mechanisms supporting these standards and principles are promoted, disseminated, and integrated into personnel requirements, and that the organizations SEA complaints procedures are in place and functioning properly.

Program Development

  • Primarily responsible for expanding the USA country portfolio with new states, news areas of emergency response, and novel programs related to emergency medical and public health services.
  • Pursue new sources of donor funding and maintain adequate donor funding levels to sustain identified program and support priority activities
  • Drafting and editing proposals
  • Remaining aware of donor funding intentions

Human Resources

  • Oversee the recruitment and selection of qualified program field staff, recommend promotions, disciplinary action and termination of staff in consultation with supervisors
  • Collaborate with security staff to maintain security of staff in the field locations
  • Make frequent site visits to facilities to ensure that appropriate care and training are being conducted and to offer support to field staff
  • Maintain open lines of communications with all field staff

Training/Capacity Building

  • Determine training needs for the USA Country field staff
  • Train senior national staff to increase their responsibilities in order to build capacity and ensure sustainability of USA country programs
  • Advocate and plan for professional and staff development for all participants in USA Country mission activities.

Working Relationships

  • Maintain frequent communication with Regional Coordinator to ensure program activities and objectives are communicated
  • As needed, work with Deputy Country Director, Medical Director, Finance Director, Security and Logistics staff to ensure the coordination of programs, including with elements of the International Medical Corps Emergency Response Unit (ERU).
  • Represent the organization at USA task force meetings, assessment missions, coordination meetings, FEMA/HHS coordination meetings, and state and local coordination meetings
  • Interface with the United States Governmental parties and relevant agencies to ensure mutual understanding of programs and to maximize IMC opportunity.


  • Serve as the principal liaison with USA donors on matters related to the USA Country program to ensure financial and programmatic accountability to Donors
  • Establish and update contact details of potential Donors
  • Participate in Donor meetings and communicate relevant information to HQ
  • Work with key Donor Staff to develop and maintain optimum financial and programmatic relationship
  • Ensure maximum visibility of the Agency amongst the domestic emergency response community
  • Lead the production of reports and ensure the timeliness and accuracy of information provided, as well ensuring confidentiality of sensitive information.
  • Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors.


  • The Country Director is ultimately responsible for the security management of staff, operations, assets and directs country-specific response to security threats and incidents, up to and including management of evacuation
  • Monitors security level and consults with the Director of Global/Domestic Security to upgrade or downgrade levels of threat.
  • Responsible for ensuring that Incident Report Forms are completed and submitted to HQ Security in a timely manner (within 12 hours)
  • Responsible for ensuring all staff are given a security briefing, and required documentation upon entry into the country to assist this mission.
  • Ensure application and compliance of security protocols and policies
  • In cooperation with the Security Coordinator, monitor the security situation and inform the HQ Security Office through weekly security reports
  • Ensure that country security guidelines, SOP’s and policies are updated twice annually (July 31 and January 31) including contingency planning for evacuation, sheltering in place, and the emergency response to terrorism in accordance with agency protocols are respected by all USA Country staff
  • Ensure adequate security funding is budgeted to cover potential threats.
  • Nominate security focal points at each operational site in country
  • Collect and document local security related information (social & political context, external players, presence/reasons for conflict, military developments, political economy of armed groups), and communicates to the Director of Global Security at HQ DC office
  • Establish a reliable communication chain to disperse important information, whereby once the CD communicates a message, it is systematically passed on from one person to the next, with each person knowing who they are responsible for informing. (phone tree)
  • Collaborate with local agencies to aid with security management

Code of Conduct
It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.

  • The successful candidate should possess an advanced degree in clinical studies, public health or related field; MD with a valid and unrestricted professional  license within one of the states of the USA and  a valid DEA license, preferred.
  • The candidate must have demonstrated program management skills as represented by a history of managing projects,grants, and other activities such a training programs related to the USA Country portfolio.


  • The candidate must have 7-10 yrs. of clinical experience in Emergency Medicine, Family Medicine, or other primary care or surgical specialty with experience in managing or providing care within EMS ambulance services and Emergency Departments.
  • It is desirable that the candidate also have experience with the public health community and understand the complexity and funding dimensions of the Public Health Preparedness programs of CDC and the Hospital Preparedness activities of HRSA.     
  • Significant experience in development programs, mainly in the health field (emergency health services, field teams, and with disaster medical teams)
  • Experience applying for and in managing grants
  • Must have experience in effectively and successfully leading domestic teams in emergency response settings
  • Comprehensive knowledge and working experience with FEMA/DHS/HHS/CDC and federal, state and local health disaster authorities.  
  • Minimum financial management experience including preparing and managing budgets,banking activities, contracts and negotiations
  • Experience in developing and managing procurement and logistical procedures and policies


  • Skills and knowledge in program sustainability and capacity building, public-private partnerships and project monitoring and evaluation (both quantitative and qualitative methods)
  • Strong writing, presentation and program development skills;
  • Strong negotiation, interpersonal and organization skills
  • Advanced degree in public health preferred, will consider candidates with applicable field experience
  • Proven capabilities in leadership, strategic planning, program development and management including: M&E; organizational management, particularly human resources and financial management; and partnership building and resource mobilization
  • Ability to read, write, analyze and interpret, technical and non-technical in the English language.
  • Ability to effectively present information and respond appropriately to questions from senior managers in the field and HQ, counterparts, senior government and other stakeholders

Equal Opportunity 

International Medical Corps is proud to provide equal consultancy opportunities to all qualified applicants without regard to race, color,religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.