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20-116: HR Officer
Department:Human Resources
Essential Job Duties/Scope of Work:


International Medical Corps is a global, humanitarian, non-profit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, non-political, non-sectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

For nearly a decade, the people of Venezuela have suffered shortages of the most basic necessities, including food and medicines, resulting in the largest refugee crisis recorded in the Americas. Since 2015, 3 million people have fled Venezuela amid starvation, government repression, extreme economic crisis, and growing civil unrest.  At the same time, the Venezuelan Government’s rejection of international aid has exacerbated the situation to an extreme degree. 

International Medical Corps’ goal is to address the humanitarian needs in Venezuela through improving access to health and health-related services. To achieve this goal, International Medical Corps will work with two local organizations, Fundación Nativo, and FUDEP and prioritize reaching communities that lack medical supplies, medications, medical equipment, and medical staff. Across activities, International Medical Corps will target the most vulnerable women, men, and children. Given the identified needs, International Medical Corps will concentrate its efforts to ultimately increase access to health services and hygiene support through mobile medical teams in Bolivar, Venezuela for approximately 2,207 women, men, and children in 25 communities. Providing quality medical services in the state of Bolivar is critical. These states include much of the indigenous population of Venezuela, and in these more remote areas access to medical care is extremely limited or non-existent. 


Detail the purpose of the project

International Medical Corps will provide medical support in the communities of Bolivar for the planned 2,207 women, men, and children with local partner Fundación Nativo and FUDEP, who has additional medical capacity that Fundación Nativo does not have, increasing our ability to provide comprehensive health care. FUDEP will recruit a medical team, and provide the medical health service to the targeted communities. provide medical support during the MMU. The MMU will last for a month. The mobile medical unit team composition will include 28 medical staff (for the one team). The composition of three partners will ultimately improve overall access to healthcare for the community and ensure the safety of our teams.

Fundación Nativo continues to be a strong health partner, and, with a presence in Bolivar, is also able to ensure the support of the community, so that we will be able to have the greatest impact.

The primary responsibility of the Human Resources Officer is to be responsible for provision of HR and administrative support to the Venezuela expatriate and national staffing.  In coordination with field team will identify Venezuela pipeline staffing plan requirements.  S/he will ensure that necessary human resources and support systems are in place in country including liaison with local labour lawyers on HR matters, and work close with International Recruiters on staffing plans. The Human Resources Officer will coordinate contracts, on boarding, off-boarding, health & safety, safeguarding and general HR support. 



International Staffing 

·           Participate in operational planning to help identify staffing needs in Venezuela

·           Produce and disseminate requests for international positions in coordination with Country Director

·           Develop a clear staffing structure for the Venezuela operation requirements

·           Work in coordination with International Medical Corps International HR’s Human Resources, Recruitment and Travel departments and staff to facilitate recruitment of international staff and volunteers and insure rapid deployment for critically needed positions

·           Develop a Venezuela response orientation package for incoming international staff and volunteers with guidance from International HR HQ Office and insure dissemination, including Security Briefing, and country information

·           Assist in orienting all incoming responders in country and ensuring that orientation schedule, living allowance, time sheet and separation check list forms HR/admin forms, on-site training and contact list are given to them at their arrival

·           Management and scheduling of all Change of Status documentation, in conjunction with Sector Senior Management, Country Director and compliance with International Medical Corps HQ’s International HR policies and procedures

·           Coordinate with Logistics for team members’ airport pick-up and drop-offs

·           Collect and submit applicable separation paperwork

·           Coordinate timesheets submission, leave requests and prepare leave tracking reports for international staff 

·           Act as a main counterpart to International HR and ensure that all HR paperwork is submitted and on file timely

·           Liaise with Finance Department in preparation of staff payroll




National Staff Management 

·           Advise as to development of staff requisitions for national staffing;

·           Ensure that all local staff, consultants and volunteers have valid contracts 

·           Provide training to HR national staff on human resource and recruitment processes, and supervise national HR staff for International Medical Corps Field Site Offices and Sub-Offices as needed

·           Ensure compliance with all local labour laws, statutes, and protocols on recruitment, total compensation, insurances, and working hours

·           Ensure that all Job Descriptions are on file and signed by the staff and supervisors in accordance with the staff records policy

·           Work with management team, local employment lawyer and HQ HR colleagues to develop and implement local employee handbook

·           Research, develop and implement the local salary scale for national staff

·           Create orientation-briefing pack and ensure that every new employee receives an induction including briefing on International Medical Corps, projects, job activities and objectives, Code of Conduct and Ethics, training and working conditions

·           Support staff in completion of all MAST and functional trainings

·           Coordinate national staff timesheets submission and ensure payroll data is accurate

·           Develop trackers and oversee tracking of recruitment updates, staffing lists, national contracts extension/renewal, and enrolment and utilization of employee benefits as is applicable

·           Complete and submit monthly HR status reports

·           Support and advise supervisory staff on staff management and employee relations issues that arise, performance appraisal processes and capacity building

·           Conduct investigations as needed and directed by HQ

·           Manage safety and wellbeing of staff


Compliance & Ethics

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.


Prevention of Sexual Exploitation and Abuse

•          Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served 



To perform this consultancy successfully, an individual must be able to perform each task with or without reasonable accommodation.

   Bachelor’s degree in Human Resources, Business Management, Psychology or in a relevant field of study, preferable with an advanced degree.


 3-5 years’ relevant experience in Human Resources in a non-governmental organization, of which at least two years within LAC or resource deprived environment or an equivalent combination of experience


A detailed understanding of security and cultural context of Venezuela





Spanish and English is a plus