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20-102: MHPSS Coordinator
Country:Democratic Republic of Congo
Department:International Programs
Essential Job Duties/Scope of Work:

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and health care to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.



The Democratic Republic of Congo (DRC) confirmed its tenth outbreak of Ebola Virus Disease (EVD) on August 1, 2018, just days after the Equateur Province EVD outbreak ended. The National Institute of Biomedical Research (INRB) completed the sequencing of the virus's genome and has determined that the new outbreak, in North Kivu and Ituri, is not linked to the Equateur Province outbreak. In addition to the over 3462 Ebola cases confirmed so far as of May 4 2020 since the current Ebola outbreak started (just 1170 of who have survived), since March 2020 there is active local transmission of COVID-19 infection which has spread to 6 provinces including Kinshasa the capital city.


Job Purpose

Under the supervision of the Deputy Country Director of Emergency Response, the mental health and psychosocial support (MHPSS) Coordinator will be responsible for supporting the integration of mental health and psychosocial considerations into primary health care service delivery into health care settings to support patients and families of patients with Ebola or COVID-19 as well as to support health care staff, in line with WHO and IASC Global MHPSS Guidelines. The MHPSS Coordinator will provide training and orientation workshops for health care staff and first responders on Psychological First Aid as well as the MHPSS impact of infectious disease. Finally, the MHPSS Specialist will promote staff wellbeing through group and individual support.

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

  • Conduct/participate in MHPSS needs assessments consistent with IASC (2013) and WHO/UNHCR (2012) Mental Health and Psychosocial Support (MHPSS) Needs Assessment Guidelines.
  • Develop strategy and mechanisms to integrate psychosocial considerations and components into MHPSS response programming consistent with IASC guidelines of mental health and psychosocial support in emergencies, with global guidelines on Ebola and COVID-19 and with IMCs approach and standards for MHPSS integration;
  • Actively work with and coordinate with other local and international agencies and organizations engaged in general and Ebola-related and COVID-19 MHPSS programming and services;
  • Strengthen links and referral mechanisms for mental health and psychosocial support services and activities;
  • Manage MHPSS program team be ensuring adequate supervision, mentoring and capacity building training and performance appraisals when necessary;
  • Ensure technical and administrative support to mental health and psychosocial program staff by providing guidance on planning, implementation, monitoring, evaluation, and reporting on MHPSS activities at Transit and Ebola/COVID-19 Treatment Centers (ETC, CTC..)
  • Conduct routine project needs assessments and program reviews to ensure successful implementation and donor compliance as well as compliance with IMC MHPSS Protocol and Standards;
  • Work directly with IMC and partner (MOH) MHPSS assistants at Transit, ETC and CTCs on daily basis to strengthen teamwork and the enhancement of the team's objectives;
  • Train service provider staff in key aspects of psychosocial support including WHO Psychological First Aid (PFA) guidelines adapted to the Ebola and COVID-19 response Provide psychosocial support to the patients, survivors' caretakers, visitors and colleagues at transit and treatment centers as per the MHPSS global guidelines;
  • Promote staff wellbeing through group-based workshops and support, and individual support as needed Ensure link and coordination between MHPSS department and other departments/sectors with emphasis on Protection and Medical departments as potential team players;
  • Participate and represent MHPSS program in regular staff meetings at Transit and Treatment Centers, Stakeholders and Donors' Meetings and IMC regional technical meetings;
  • Liaise closely with any new or previous sub grantees to explain IMC MHPSS objectives and implementation strategy in line with the DRC Country Mission;
  • Participate in IMC ERT teams' strategic planning to help design MHPSS component in country's strategic implementation plan;
  • Assess the capacity of the local staff and work on a capacity building plan that is in line with the program and country strategic objectives;
  • Organize public awareness and de-stigmatization campaigns around mental health issues with support from local communities and Community Engagement staff by actively involving people with mental health problems;
  • Participate in identification and hiring of MHPSS program staff;
  • Participate in performance appraisal of national and expatriate MHPSS staff when necessary;
  • Work closely with Regional and Global MHPSS advisors for technical quality oversight of programming;
  • Serve as MHPSS Team lead in budgeting, baseline and end line implementation process.

Code of Conduct

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 The qualified candidate will be a mental health professional (psychologist, clinical social worker, or psychiatrist) with experience in MHPSS program coordination in emergency humanitarian settings.


• Knowledgeable in and previous experience implementing the IASC MHPSS guidelines and best practices

• Minimum of 3 years of progressively responsible professional experience in humanitarian MHPSS work including in disease outbreak and conflict settings

• Experience working in Ebola and/or COVID-19 response programs preferred

• Demonstrable technical expertise in the assessment of and design and delivery of responses to pre-existing and emergency induced MHPSS needs

• Training experience required in capacity building and proven track record on national staff and partners trainings; Strong organizational and supervisory skills

• Previous  experience working in DRC or the region is a plus


• Excellent organisational skills

• Strong supervisory skills

• Strong interpersonal skills and the ability to work within different cultural environments
especially in conflict zones

• Ability to work within a team structure or in isolation

• Flexible, and able to cope with stressful workloads and working with limited resources

•Ability to travel on short notice to project sites

• Fluency in French and English is essential. Swahili would be a plus.


Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion,sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.