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19-222: Program Coordinator – Emergency Response Team
Department:Humanitarian Response
Essential Job Duties/Scope of Work:

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through healthcare training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and healthcare to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated healthcare systems and helps bring them back to self-reliance.


When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.

International Medical Corps provides safe, timely, effective, efficient, equitable and patient centered care; offers needs-based response according to the context and type of sudden onset disaster (SOD) and/or outbreak in the affected nation; adopts a human rights-based approach to its response; ensures it is accessible to all sections of the population affected by the SOD and/or outbreak, particularly the vulnerable; and treats patients in a medically ethical manner.

International Medical Corps is accountable to patients and communities, host governments and ministries of health, and its organization and donors. International Medical Corps commits to a coordinated response under the national health emergency management authorities. International Medical Corps collaborates with the national health system, the clusters and the humanitarian community.

Selected personnel are on standby to deploy to a crisis within 48 hours. Personnel may deploy to new areas of operation or lend support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers and staff who have completed pre-deployment paperwork, orientation and training. The roster is updated on a regular basis. Through this expression of interest, applicants maintain professional profiles with International Medical Corps, so that information is complete and readily available for an emergency response deployment.

Job Purpose

This position will support International Medical Corps’ emergency response delivering outpatient clinical care to disaster-affected populations.

The primary responsibility of the Program Coordinator is to to support the implementation of services in an emergency setting. The Program Coordinator conducts and supports assessments, coordinates start up activities, develops proposals including budgets, logical frameworks, and detailed work plans. The Program Coordinator represents International Medical Corps at UN Cluster meetings, liaises with local authorities and members of affected communities, and collaborates with humanitarian actors. S/he supports the Response Lead - Emergency Response Team and deputizes when needed.

**NOTE** Candidates applying to this position are indicating that they are interested in being considered for International Medical Corps’ standby roster for emergency response. Roster members will be contacted only when there is an emergency-response need for which the responder is qualified. This position will not be compensated unless responders are deployed to an emergency response.

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Program Design and Proposals Development

  • Identify potential donors for project funding.
  • Identify projects and concepts using program data, assessments, and coordination efforts.
  • Lead the design of projects and development of project proposals.
  • Identify local partners and entities.
  • Support local partners to develop proposals aligned with International Medical Corps programming.

Monitoring Evaluation Accountability Learning (MEAL)

  • Design and coordinate needs assessments and situation analysis through various approaches (e.g. direct data collection, secondary sources, problem tree analysis, SWOT analysis) and ensure that needs assessment and project design are linked.
  • Develop results framework, theory of change, logframe and MEAL plan including indicators for existing and new projects.
  • Identify the budget/resources needed for MEAL activities of project.
  • Implement data management systems and report accurate data daily, assist in the adjustment of data management systems streamlining data for new projects and local health department.
  • Responsible for the implementation of DHIS2.
  • Implement and oversee Community Based Feedback and Response Mechanisms and Accountability to Affected Population activities.

Effective Implementation of the Portfolio

  • Provide sufficient leadership to enable program activities take place on time, on target, and to a high standard of quality.
  • Hire, orient and supervise new team members as necessary.
  • Determine training needs, advocate and plan for professional development. Train relevant national staff to undertake greater responsibility and thus ensure sustainability.
  • Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
  • Draft agreements with partners, government bodies, and relevant local entities.
  • Ensure donor compliance in activities and programming.
  • Ensure effective monitoring and plan for program evaluation.
  • Collaborate with human resources in the identification and selection of personnel.
  • Request technical and operational support as needed through the Response Management Team.
  • Draft and submit high quality and timely situation reports, donor reports, and local government reports.
  • Visit existing and potential Emergency Program partners offices and project locations.
  • Identifies problems, bottlenecks and issues impacting implementation and coordinates identification and implementation of solutions.

Coordinate and Liaise

  • Support the emergency response in developing and maintaining relationships with relevant stakeholders (UN, Ministry of Health, national and international NGOs, donor agencies, private sector.)
  • Ensure appropriate information flow among headquarters, field, and external actors.
  • Enable a process for lessons learned for programming, operations, and International Medical Corps coordination.


  • Participate in media relations, public outreach and awareness initiatives, including coordinating and responding to inquiries, acting as a spokesperson, or identifying and preparing spokespeople for local, national and international media in coordination with the Communications department.
  • Contribute to International Medical Corps mission and strategy.
  • Coordinate or participate in dialogue (meetings, workshops, etc) on International Medical Corps strategy in country.
  • Support the development of the program strategy in coordination with departments active in the emergency response.
  • Participate in training and professional development activities(literature, publications, and relevant papers/documents.)
  • Ensure mutual support within the team and contribute to teambuilding.


  • Deployed personnel are expected to assist with the setup, maintenance and demobilization of the clinical spaces and base camp as required.

 Policy Adherence

  • Actively promote PSEA (prevention of sexual exploitation and abuse) standards within International Medical Corps and among beneficiaries served by International Medical Corps.
  • Adhere to the Code of Conduct, maintain humanitarian principles and respect international humanitarian law at all times.

Other duties as assigned

  • The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all-inclusive. The fluid nature of emergency response requires personnel to adapt to a rapidly changing landscape; duties may be reconfigured to meet operational requirements.

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving sexual exploitation and abuse, trafficking in persons, child safeguarding and any suggested violation to our Code of Conduct that may involve conflicts-of-interest, fraud, corruption or harassment. If you see, hear or are made aware of any such activities, you have an obligation to report.

  • Masters degree in humanitarian affairs, international affairs, public health, management or other relevant studies


  • Minimum of five years of professional experience in humanitarian relief; or equivalent combination of education and experience
  • Significant experience managing projects in developing countries or similar context, ideally in humanitarian response situations
  • Demonstrated, successful experience with humanitarian funding. Familiar with common donors (BHA/OFDA, BPRM, DFID, ECHO, UN) and the coordination system
  • Familiarity with relevant stakeholders, especially international organizations (EU, UN, WHO)
  • Familiarity with international humanitarian operations, coordination structures, and the mandates of donors, UN agencies, and other NGOs
  • Familiarity with USAID rules and regulations, and their application in humanitarian settings
  • Understanding of health and development concepts in developing countries and humanitarian settings
  • Working knowledge of financial management and strategic planning
  • Experience using DHIS2


  • Understanding and ability to work in unstable and multi-cultural environment (cultural sensitivity)
  • Full computer literacy and adequate administrative skills
  • Ability to effectively present information and respond appropriately to questions from senior managers in the field and HQ, counterparts, senior government and rebel leaders and other related regional players
  • Ability to read, write, analyze and interpret, technical and non-technical information in the English language
  • Fluency in written and spoken English is required; fluency in Spanish, French or, Arabic is desirable


In addition to the responsibilities referenced above, candidates can expect to be living and working in austere conditions. Lifting moderately heavy objects from the ground, carrying a backpack for extended periods of time, and walking or hiking in remote locations may be necessary to perform these functions.

International Medical Corps is a first responder to natural and man-made disasters and has a mandate of working in remote locations. The organization has a comprehensive security management policy and plan in place and is committed to doing everything possible within its remit to ensure safety and security. Notwithstanding, the mandate and programming choices of International Medical Corps require staff members who have a high degree of resilience, extremely decisive qualities and the ability to move fast.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.