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18-345: MHPSS Specialist - Emergency Response Team
Department:Humanitarian Response
Essential Job Duties/Scope of Work:

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through healthcare training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and healthcare to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated healthcare systems and helps bring them back to self-reliance.


When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.

International Medical Corps provides safe, timely, effective, efficient, equitable and patient centered care; offers needs-based response according to the context and type of sudden onset disaster (SOD) and/or outbreak in the affected nation; adopts a human rights-based approach to its response; ensures it is accessible to all sections of the population affected by the SOD and/or outbreak, particularly the vulnerable; and treats patients in a medically ethical manner.

International Medical Corps is accountable to patients and communities, host governments and ministries of health, and its organization and donors. International Medical Corps commits to a coordinated response under the national health emergency management authorities. International Medical Corps collaborates with the national health system, the clusters and the humanitarian community.

Selected personnel are on standby to deploy to a crisis within 48 hours. Personnel may deploy to new areas of operation or lend support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers and staff who have completed pre-deployment paperwork, orientation and training. The roster is updated on a regular basis. Through this expression of interest, applicants maintain professional profiles with International Medical Corps, so that information is complete and readily available for an emergency response deployment.

Job Purpose

This position will support International Medical Corps’ emergency response delivering outpatient clinical care to disaster-affected populations.

The primary responsibility of the Mental Health and Psychosocial Support (MHPSS) Specialist is to work within the framework of the IASC guidelines, Sphere standards as well as International Medical Corps (IMC) MHPSS Quality Standards to provide mental health and psychosocial support in emergency settings.

**NOTE** Candidates applying to this position are indicating that they are interested in being considered for International Medical Corps’ standby roster for emergency response. Roster members will be contacted only when there is an emergency-response need for which the responder is qualified. This position will not be compensated unless responders are deployed to an emergency response.

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.


  • Work within the framework of the IASC guidelines for mental health and psychosocial support in emergency settings and Sphere standards as well as IMC MHPSS Quality Standards.
  • Liaise effectively with IMC mental health advisor to discuss and review program materials and tools (e.g. provide training materials, tools and training reports for review, and receive input on development of materials etc.)
  • Represent IMC as requested in various cluster and working group meetings.
  • Work collaboratively with other agencies, local and international and with relevant government bodies.

Assessment and Stakeholder Engagement

  • Conduct a situational analysis of targeted health facility and staff and liaise with relevant national and local stakeholders to gather and document information for program planning in coordination with the IMC Technical Unit (TU) MHPSS advisors.
  • Produce and share assessment report to guide program implementation.

Training and Capacity Building

  • Develop targeted training materials and tools based on global guidelines (WHO mhGAP Intervention guide) and adapted to the local context and needs.
  • Provide training in the identification, management (pharmacological and psychosocial) and referral for selected priority neurological and substance use disorders for general health care providers (e.g. doctors, nurses) and community health workers.
  • Support and assist in training of paraprofessional staff (e.g. Community Health Workers, refugee volunteers, psychosocial workers) in mental health and psychosocial support.
  • Provide ongoing on the job supervision and mentoring as well as group and individual supervision.

Institutional Level Integration

  • Support the integration of mental health at the health facility level by utilizing International Medical Corps' MH PHC checklist and standards, providing feedback to clinic and IMC management, and supporting sustainable and measurable systems-level integration in coordination with the IMC Technical Unit MHPSS team.
  • Assist the PHC staff in creating a clinical mental health service that is integrated into their working week (e.g. allocated clinic time.)
  • Provide support and advise for selection, distribution, use and tracking of psychotropic medication. Engage national stakeholders to find sustainable solutions for psychotropic medication supply at the general health care level.
  • Collaborate with formal (e.g. government, NGOs) and informal (e.g. indigenous healers) service providers and discuss ways of providing more integrated mental health services including referral pathways.

Provision and Oversight of Mental Health Services

  • Provide oversight and technical support for facility and community level mental heath services and activities.
  • Consult on complex cases and respond to psychiatric emergencies in conjunction with PHC staff.
  • Keep a comprehensive audit of all clinical work conducted and train PHC staff to similarly audit their work in order to provide comprehensive patient contact, management and outcome data.

Community Level Mental Health Promotion

  • Organize public awareness and de-stigmatization campaigns around mental health issues with support from local staff and actively involving people with mental health problems.
  • Support paraprofessional workers in the development of psychosocial activities in the community attached to the PHC program.

Monitoring and Evaluation

  • Assume responsibility for monitoring and reporting on the work to document all activities and demonstrate the extent to which the indicators listed in the proposals are being met.
  • Coordinate project monitoring and evaluation activities, with attention to record of lessons learned for the purpose of project replication or expansion.
  • Contribute to donor reporting and produce training reports (including data on attendance, pre-post tests and training evaluations) and other reports and visibility materials (e.g. success stories.)


  • Deployed personnel are expected to assist with the setup, maintenance and demobilization of the clinical spaces and base camp as required.

 Policy Adherence

  • Actively promote PSEA (prevention of sexual exploitation and abuse) standards within International Medical Corps and among beneficiaries served by International Medical Corps.
  • Adhere to the Code of Conduct, maintain humanitarian principles and respect international humanitarian law at all times.

Other duties as assigned

  • The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all-inclusive. The fluid nature of emergency response requires personnel to adapt to a rapidly changing landscape; duties may be reconfigured to meet operational requirements.

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving sexual exploitation and abuse, trafficking in persons, child safeguarding and any suggested violation to our Code of Conduct that may involve conflicts-of-interest, fraud, corruption or harassment. If you see, hear or are made aware of any such activities, you have an obligation to report.

  • Holds a degree in medicine or psychiatric nursing, has completed residency, and holds current license/registration to practice medicine or psychiatric nursing


  • Minimum three (3) years clinical experience in a hospital and / or community based mental health facility, preferably in humanitarian/low resource settings
  • Experience training and capacity building of health professionals


  • Strong organizational and supervisory skills
  • Strong interpersonal skills and the ability to work within different cultural environments
  • Honest, hardworking and a self-motivated person
  • Ability to work within a team structure or in isolation, flexible, and can cope with stressful workloads and working with limited resources
  • Ability to travel on short notice to project sites by car or air
  • Fluency in written and spoken English is required; Fluency in Spanish, French, Arabic is desirable


In addition to the responsibilities referenced above, candidates can expect to be living and working in austere conditions. Lifting moderately heavy objects from the ground, carrying a backpack for extended periods of time, and walking or hiking in remote locations may be necessary to perform these functions.

International Medical Corps is a first responder to natural and man-made disasters and has a mandate of working in remote locations. The organization has a comprehensive security management policy and plan in place and is committed to doing everything possible within its remit to ensure safety and security. Notwithstanding, the mandate and programming choices of International Medical Corps require staff members who have a high degree of resilience, extremely decisive qualities and the ability to move fast.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.