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18-342: Team Leader– Emergency Response Team
Country:Global
Department:Humanitarian Response
  
Essential Job Duties/Scope of Work:

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through healthcare training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and healthcare to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated healthcare systems and helps bring them back to self-reliance.

Background

When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.

International Medical Corps provides safe, timely, effective, efficient, equitable and patient centered care; offers needs-based response according to the context and type of sudden onset disaster (SOD) and/or outbreak in the affected nation; adopts a human rights-based approach to its response; ensures it is accessible to all sections of the population affected by the SOD and/or outbreak, particularly the vulnerable; and treats patients in a medically ethical manner.

International Medical Corps is accountable to patients and communities, host governments and ministries of health, and its organization and donors. International Medical Corps commits to a coordinated response under the national health emergency management authorities. International Medical Corps collaborates with the national health system, the clusters and the humanitarian community.

Selected personnel are on standby to deploy to a crisis within 48 hours. Personnel may deploy to new areas of operation or lend support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers and staff who have completed pre-deployment paperwork, orientation and training. The roster is updated on a regular basis. Through this expression of interest, applicants maintain professional profiles with International Medical Corps, so that information is complete and readily available for an emergency response deployment.

Job Purpose

This position will support International Medical Corps’ emergency response delivering outpatient clinical care to disaster-affected populations.

The primary responsibility of the Emergency Response Team Leader is to support the implementation of services in an emergency setting.  The Team Leader provides overall leadership in the field and is responsible for developing, coordinating and managing all emergency response activities.  S/he coordinates liaison with the Response Management Team, and Country Director, and works towards developing, monitoring, and strengthening relationships with governmental and intergovernmental institutions, donors, other NGOs, key sub-recipients, and vendors, to implement International Medical Corps’ response strategy.  S/he is responsible for the health, well-being and safety of the emergency staff; program design planning and staffing; reporting and documentation; financial management and communication.

**NOTE** Candidates applying to this position are indicating that they are interested in being considered for International Medical Corps’ standby roster for emergency response. Roster members will be contacted only when there is an emergency-response need for which the responder is qualified. This position will not be compensated unless responders are deployed to an emergency response.

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Leadership

  • Lead assessment team and develop response plan.
  • Lead, develop and implement a coherent response strategy that contributes to International Medical Corps’ emergency response objectives.
  • Create a shared vision and team cohesion.
  • Manage the operating principles and guidelines.
  • Coordinate closely with Response Management Team, and country program leadership if applicable.
  • Provide leadership, management oversight, and technical direction for the response.
  • Lead work plan development and coordinate input from program staff, counterparts.
  • Design, develop, and implement a strategic long-term programmatic vision that is in accordance with the objectives of International Medical Corps.
  • Ensure high-quality performance and integrity standards in compliance with International Medical Corps policies and regulations.
  • Report to International Medical Corps senior management project and donors the achievements and results of the response.
  • Establish systems for maintaining an overview of all staff activity.
  • Co-ordinate prioritizing of requests in consultation with other involved functions.
  • Team Leader supports the deployed team through multiple staff rotations ensuring consistency in leadership and hand over among short term personnel.
  • Responsible for team health and safety.
  • Act as Safeguarding focal point until appropriate team member is assigned in coordination with the Safeguarding taskforce.
  • Ensure all focal points are assigned and that assignments are handed over appropriately with each transitioning team. Focal points required include – child protection, CMR, mental health, safeguarding, access and disability, health and safety, and team health (PEP, PPE.)

Human Resource Management

  • Oversee the selection, training, and mentoring of qualified staff, recommend promotions, disciplinary action and termination, as needed.
  • Supervise the day-to-day of the Senior team to ensure smooth and effective operations.
  • Work with Human Resources to ensure compliance to local labor laws.
  • Maintain open lines of communications with all field staff.

Representation

  • Able to represent International Medical Corps among local authorities, donors, United Nations, international and national NGOs.
  • Develop strong working relationships with actors in the emergency response.
  • Participate in media relations, public outreach and awareness initiatives, including coordinating and responding to inquiries, acting as a spokesperson, or identifying and preparing spokespeople for local, national and international media in coordination with the Communications department.

Administration

  • Ensure that appropriate logistic, administrative and financial structures and procedures are established and maintained in accordance with International Medical Corps guidelines.
  • Ensure appropriate documentation for ease of handover team to team.
  • Responsible for the security of all international and national staff when deployed.
  • Perform initial Security Risk Assessment.
  • Ensure that appropriate security guidelines and procedures are established, maintained / updated regularly and adhered to by the response team.

General

  • Deployed personnel are expected to assist with the setup, maintenance and demobilization of the clinical spaces and base camp as required.

 Policy Adherence

  • Actively promote PSEA (prevention of sexual exploitation and abuse) standards within International Medical Corps and among beneficiaries served by International Medical Corps.
  • Adhere to the Code of Conduct, maintain humanitarian principles and respect international humanitarian law at all times.

Other duties as assigned

  • The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all-inclusive. The fluid nature of emergency response requires personnel to adapt to a rapidly changing landscape; duties may be reconfigured to meet operational requirements.

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving sexual exploitation and abuse, trafficking in persons, child safeguarding and any suggested violation to our Code of Conduct that may involve conflicts-of-interest, fraud, corruption or harassment. If you see, hear or are made aware of any such activities, you have an obligation to report.

Qualifications:
  • Master's degree in humanitarian affairs, international affairs, public health, management or other relevant studies

Experience:

  • Minimum of eight years with increasing responsibilities including at least three years in a senior management position in an INGO environment, preferably in insecure environments, or equivalent combination of education and experience
  • Minimum of two years of project management experience in a developing country or similar context including responsibility for budget control, strategy, human resources and planning
  • Significant experience in emergency responses
  • Significant experience and understanding of security management and insecure environments
  • Experience in the health sector in a developing country or similar low resource environment
  • Experience liaising with donors, securing donor funds, reporting and managing large budgets

Competencies:

  • Ability to travel at short notice for periods of up to three months at a time
  • Fluent in use of the Microsoft Office suite and web-based files
  • Experienced in the use of radio handsets, satellite phones, and other communications
  • Excellent communication skills and the ability to represent IMC to a broad range of people and organizations
  • Knowledge, practical understanding of and ability to work within both relief and development NGO contexts
  • Understanding of health issues in developing countries
  • Team working, flexibility and relationship building skills, ability to develop positive working relations across functions and cultures, quite often at a distance 
  • Problem solving skills in day to day and crisis situations
  • Resilience and stress management skills for self and team
  • Ability to identify and analyze opportunities that contribute to strategic aims, translate them into practical plans and implement them
  • Fluency in written and spoken English is required; fluency in Spanish, French or, Arabic is desirable

Other

In addition to the responsibilities referenced above, candidates can expect to be living and working in austere conditions. Lifting moderately heavy objects from the ground, carrying a backpack for extended periods of time, and walking or hiking in remote locations may be necessary to perform these functions.

International Medical Corps is a first responder to natural and man-made disasters and has a mandate of working in remote locations. The organization has a comprehensive security management policy and plan in place and is committed to doing everything possible within its remit to ensure safety and security. Notwithstanding, the mandate and programming choices of International Medical Corps require staff members who have a high degree of resilience, extremely decisive qualities and the ability to move fast.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.