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18-239: Human Resources Coordinator- Roster for Emergency Responses
Department:Humanitarian Response
Essential Job Duties/Scope of Work:

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Selected Emergency Response Unit (ERU) members are always on standby to deploy to a crisis within 24-48 hours, whether they are launching into new areas or lending support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers, staff and available specialists who have been interviewed and have completed pre-deployment paperwork, orientation and training. The roster is updated on regular basis as new responders are identified and members update their areas of expertise and other relevant information. Through this expression of interest, applicants are encouraged to submit their profiles so that their information is readily available in the International Medical Corps applicant tracking system.

Job Summary

Job Purpose

This position will support International Medical Corps' emergency response delivering outpatient clinical care to disaster effected populations.

The primary responsibility of the Human Resources Coordinator is to provide HR and administrative support to the Emergency Response Team (ERT) for volunteer, expatriate and national staffing.  Responsible for identifying ERT pipeline staffing plan requirements.  S/he ensures that necessary human resources and support systems are in place in country including liaison with local labor lawyers on HR matters, and works close with International Recruiters and ERT on staffing plans. S/he coordinates contracts, onboarding, offboarding, health & safety, safeguarding and general HR support. 

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

  • Coordinate local recruitment activities and ensure compliance with local labor laws
  • Ensure that locally recruited staff have contracts, which are compliance with local labor laws
  • Implement International Medical Corps Employee Records and Access policy
  • Create orientation-briefing pack and ensure that every new employee receives an induction including briefing on International Medical Corps, projects, job activities and objectives, Code of Conduct and Ethics, and working conditions
  • Work with management team, local employment lawyer and HQ HR colleagues to develop and implement local employee handbook
  • Research, develop and implement the local salary scale for national staff
  • Coordinate orientations and work with managers to properly prepare new staff
  • Create and maintain job descriptions in consultation with HQ Human Resources 
  • Manage the performance appraisal process
  • Work with supervisory staff to coach on management and employee relations issues that arise 
  • Conduct investigations as needed and directed by HQ 
  • Coordinate the selection and training of staff, disciplinary action and termination of staff in consultation with Team Leader, local labor lawyer and HR at HQ 
  • Build capacity of national HR staff to increase their responsibilities in order to build capacity and ensure sustainability of programs
  • Interface with national government and relevant agencies and authorities related to employment/HR issues as necessary 
  • Liaise with International HR to address issues related to expatriate staff time sheets, leave requests and other required documentation is reviewed and sent to HQ timely
  • Other- This job description is subject to review to ensure that it reflects the need and strategic direction requirements of International Medical Corps.
  • Other duties as assigned by the supervisor.


Code of Conduct
It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.


  • At least Bachelor’s degree in Human Resources and/or in a relevant field of study


  • Five years’ relevant experience in Human Resources, of which at least one year in developing countries or resource deprived environment or a combination of these.
  • Supervisory experience and strong capacity building ability
  • Profound cross-cultural awareness and insight into health care issues
  • Ability to exercise sound judgment and make decisions independently 


  • Extremely flexible, and have the ability to cope with stressful situations and frustrations
  • Ability to relate to and motivate staff effectively
  • Creativity and the ability to work with limited resources
  • Team player and strong communication skills, both oral and written
  • Proficient in computer applications, especially with MS Word and MS Excel, MS PowerPoint
  • Proficiency in English
  • Proficiency in Arabic, French or Spanish a Plus.


Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.