In response to the current crisis, based on several years of working closely with local service-providers in Iraq, IMC developed Multi-Service Centers (MSCs) or “one stop shops” to serve conflict- affected communities. This innovative approach, funded by Global Affairs Canada (GAC) focuses on bringing services closer to the user by improving access that integrates different services in one place, providing choice and a personalized service for the beneficiary. MSCs serve the wide range of needs of targeted populations (IDP, refugee, returnee, and host populations) through community-based assistance, which entails building trust among the populations and bridging connections with other service providers, such as local government entities, NGOs, hospitals, legal entities, among others. IMC will be working with and building the capacity of local NGOs so that they can manage such centers in the future. This approach is part of IMC’s regional strategy and builds on the successful model developed in Turkey for the large and varied refugee population.
The MSC model will create a support mechanism that offers an alternative to other currently overburdened governmental and non-governmental organizations by providing in-house quality primary health care, mental health and psychosocial support, and other social services designed to meet the protection needs of vulnerable populations - most notably GBV survivors and conflict-affected children and youth. It is an inclusive community- based approach, quite unique in Iraq, which provides both medical and social services in one place, accelerating the rate at which beneficiaries receive essential services, and alleviating the challenge of travelling to multiple locations. Given the MSC’s all-encompassing approach, targeting beneficiaries from various conflict-affected communities (IDPs, refugees, returnees, host communities), it is anticipated that social cohesion will also be strengthened. When the needs of displaced populations extend beyond the MSC’s scope of work, effective
referral systems will be established to connect beneficiaries to appropriate governmental and non- governmental services.
Task Description: Consultant will serve as the MHPSS Consultant on the Health and Protection Services and Capacity Building through Multi-Service Centers (MSC) in Iraq Program in Iraq. Specifically, Consultant will complete the following tasks:
Deliverables/Due Dates/Payment Schedule:
1. MHPSS rapid needs assessments
15 October 2017
2. Develop Basic Training Package for MHPSS field and office-based staff on IMC MH and PSS models within the framework of IASC guidelines for MHPSS interventions and WHO:
20 October 2017
3. Curriculum for suggested PSS activities for a 6 month period
15 November 2017
4. Report on the recommended system for staff supervision and mentoring model
25 November 2017
5. Develop a system for staff well-being that includes staff care, caring for each other and how to improve the staff working environment.
10 December 2017
6. Training Completion Reports on the above mentioned subjects
31 December 2017
7. Develop with the MSC team Psychosocial Support Interventions focusing on vulnerable groups such as Children and Youth.
SKILLS & REQUIREMENTS: