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18-274: Medical Director
Department:Technical Unit
Essential Job Duties/Scope of Work:
IMC in Jordan one of big responsible agencies for primary and secondary care service provision in both Refugees camps, and responsible for provision of reproductive health services in urban, works with the ministry of health on building the capacity and extend  the services  to refugees and host community

The Medical Director is primarily responsible for vision, strategy and technical oversight of programs, including technical design, implementation and management of the health programs at national level. The Medical Director will work in collaboration with the senior management team and health teams in the field to deliver high-quality health services to the targeted beneficiaries. The Medical Director will make frequent visits to the field sites to ensure the highest standards of service delivery. S(he) will ensure high-quality clinical services in all  IMC-supported health facilities.S/he will monitor service quality, ensure that all staff are trained and well-supported, pharmaceuticals and other medical supplies are properly managed, and apply clinical- level data to national-level quality improvement efforts. The Medical Director will represent IMC in the national Health coordination meetings, Health Forum and other technical working groups.


1. Technical Monitoring and Program Quality

  • Work closely with the Country Director and the Senior Management to ensure smooth running of health programs and provide technical supervision of, and technical support to the organizations health programming activities;
  • Ensure activities are consistent with established best practices, acceptable international (WHO/SPHERE) and national standards as well as ensure programs across different sites in the country are of comparable quality by encouraging transfer of good practices form one field site to another;
  • Ensure health programs utilize standardized protocols, policies and guidelines according to Ministry of Health and WHO.
  • Work closely with the country director, senior management and field teams to determine the operational needs of the medical program within the scope of the grants;
  • Oversee the collection and timely reporting of data and statistics for all programs (including objectives, indicators and outcomes of health programs) according to internal and donor requirements
  • Review monthly field and donor reports and ensure appropriate follow up and decision making on data relevant to the organizations health programs.
  • Where feasible work with government health authorities and international agencies such as WHO to ensure implementation of standardized national health information systems
  • Work with field teams, partner agencies and national health authorities for outbreak preparedness and contingency planning
  • Ensure timely and adequate provision of supplies and drugs through review of pharmacy consumption reports, national drug protocols, program budgets, acquisition of partner agency and UN drug kits, and health information materials.
  • Ensure all stakeholders, including senior management team, the Health Technical Unit and donors are provided with updates, following the established reporting structures.

 2. Program Development

  • Work with senior management team, field teams, regional desk and the Technical Unit in strategic planning for future health programs.
  • Work with program coordinator and management team to draft concepts for future funding following the protocols and formats of each relevant donor.
  • Provide technical input during proposal development and technical reviews, and feedback to the field to improve the quality of the final proposals;
  • Strive to ensure as much as possible different health related sectors (Mental health, WASH, Nutrition, and GBV) are integrated into proposed programs.

3. Representation

    • Represent the organization to UN, health cluster, international and national NGOs and Ministry of Health at health coordination meetings as well as other meetings which are relevant to countryprograms and enhance the organizations visibility (I.e. task force meetings, assessment missions, camp coordination meetings, UN coordination meetings ,!NGO coordination meetings).
    • Serve as the principal liaison with local health authorities such as Ministry/Directorates of Health on matters related to the program to ensure programmatic accountability.Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors.

4. Human Resources Management

  • Assist in the selection and training of qualified program health staff, recommend promotions, and implement disciplinary action and termination of staff in consultation with the Country Director and Finance Director.
  • Maintain open lines of communications with all field staff.
  • Train senior national staff to increase their responsibilities in order to build capacity and ensure sustainability of programs.
  • Ensure professional development for expat and national health staff through assessment of training needs and capacity building activities.
  • Support direct supervisors in ensuring staff performance evaluations and professional development plans are in place.
  • Work closely with the medical coordinators and health teams to determine the training needs of the medical staff.
  • Overseeing trainings of all national healthcare staff, including national doctors, non-physician clinicians, nurses, midwives and other technical staff to ensure that the provided trainings are of acceptable quality and address the identified needs and to ensure sustainability of programs
  • Collaborate with national health authorities and relevant international health agencies for the development of an approved curriculum to meet training needs and implement those plans through the management team and field teams.


Working Relationships


  • Work closely with country senior management team and the Technical Unit
  • Ensure program progress through communication with Country Director, Logistics Staff and Finance team to ensure coordination of programs supplies are consistent with management of budgets, including budget forecasting, development of spending plans.

6. Security

  • Collaborate with security officer/CD in order to maintain security of health staff in the field
  • Ensure application and compliance of security protocols and policies

7. Prevention of Sexual Exploitation and Abuse

  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps

Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.




Minimum degree in medicine; Master's in Public Health an advantage.

Minimum 6 years' experience in overseas programs (preferably developing country or low-resource setting with an NGO) managing programs in primary and secondary health care (maternal and child health, reproductive health, communicable diseases, non-communicable diseases, community health) and emergency response.
Must have experience with various donors, including UNHCR, UNFPA, ECHO, PRM, DFID, etc. including proposal and report writing.

Experience in effectively dealing with international and headquarters staff, as well as donor agencies, government officials, and other NGO's; the ability to work with a broad spectrum of people and cultures.

Must have excellent communications skills, both oral and written. Must have excellent self-motivation skills.
Ability to exercise sound judgment and make decisions independently. Extremely flexible, and have the ability to cope with stressful      situations. Ability to relate to and motivate staff effectively.
Creativity and the ability to work with limited resources. Ability to assume non-medical responsibilities from time to time to cover for other team members. Skills and knowledge in program sustainability and capacity building, public-private partnerships and project monitoring and evaluation (both quantitative and qualitative methods).
Proven capabilities in leadership required.
Strong negotiation, interpersonal and organization skills.