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17-513: Mental Health and Psychosocial Support Coordinator - Syria Response
Department:Technical Unit
Essential Job Duties/Scope of Work:
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.


The Mental Health & Psychosocial Support Coordinator will be responsible for the planning, implementation, coordination, and monitoring of MHPSS programming pertaining to the Syria response. The role will entail support for MHPSS initiatives including comprehensive mental health case

management services and community-based psychosocial support initiatives, needs assessments and service mapping, training and supervision of field-based staff, overall management of MHPSS team, and leadership in MHPSS Working Group coordination efforts. The position will be based in Amman, reporting to a Syria response manager, with technical support from the Regional MHPSS Advisor.


Program Coordination

Provide technical and programmatic oversight of the mental health and psychosocial program; provide guidance on proposal development, planning, implementation, monitoring, evaluation, and reporting of MHPSS activities across different sites.

Manage the MHPSS team, including field staff, ensuring quality technical oversight of professional performance through supervision, staff capacity needs assessments, and ongoing capacity building efforts

Monitor the strategy and mechanisms to integrate mental health and psychosocial support into IMC programs and at the community level, in line with IASC Guidelines on Mental Health and Psychosocial Support in Emergencies

Identify program gaps, areas of growth, and strategies and support in adapting program design to effectively meet beneficiary needs, the changing context, and other factors

Conduct needs assessments, service mapping, and identification and strengthening of referral pathways, in collaboration with other sectors or actors

Conduct and oversee MHPSS trainings and capacity building on topics such as Psychological First Aid, Mental Health Case Management, Detection & Referral, mhGAP, and any evidence-based psychological interventions depending on identified needs and program strategy

Lead and participate in regular strategy and program planning workshops for MHPSS and the overall organization, including for grant opening, mid-term review, and grant closing

Ensure successful and quality fulfilment of program deliverables and commitments for objectives/indicators and accountability to donor requirements

Manage development and monitoring of program spending plans, work plans, M&E plans, and procurement and staffing plans to ensure progress against targets and spending by budget

Monitoring & Reporting

Oversee monitoring and evaluation of MHPSS programming, in collaboration with MEAL team, including the review and development of related tools and methodology, and management of reporting mechanisms and information flow

Consolidate and analyze MHPSS data to ensure successful, high-quality implementation and to determine MHPSS-related trends, needs, and opportunities to strengthen programming

Conduct periodic project and impact evaluations 
Develop quarterly and annual donor MHPSS reports and assessment reports as needed

External Coordination

Represent International Medical Corps at relevant coordination meetings, including leadership and active engagement in MHPSS working groups 

In coordination with other partners, work to improve interagency coordination, sharing of 
information, and promote MHPSS guidelines, best practices and MHPSS reference group endorsed materials and resources; this includes planning joint assessments, mapping, and response strategies as well as awareness raising and advocacy initiatives

Liaise and collaborate with local actors organizing MHPSS activities; where possible, identify or work with suitable local partner organizations and institutions for joint MHPSS initiatives.

The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive; may include other duties as assigned.


The qualified candidate will be a mental health professional with MA/S or equivalent in social science – psychology, clinical social work or sociology – with knowledge of human rights, international development, public health or other relevant field

Minimum of 5 years (of which at least 3 in the field) of progressively responsible professional experience in humanitarian work, and substantial experience in MHPSS, including in emergencies and in conflict settings

Knowledgeable in and has used the IASC MHPSS guidelines and best practices as part of their previous work experience

Demonstrable technical expertise in the assessment of, and design and delivery of responses to pre-existing and emergency induced MHPSS needs

Training experience required; capacity and proven track record in national staff and partner training, including capacity building of the national counterparts to management level

Experience participating in MHPSS coordination mechanisms/working groups; experience cochairing a coordination group a plus

Knowledge of MHPSS Case Management and Integration of MH into PHC approaches.

Strong organizational and supervisory skills

Strong interpersonal skills and the ability to work within different cultural environments

Ability to work within a team structure or in isolation, flexible, and can cope with stressful workloads and working with limited resources

Ability to travel on short notice to project sites

Fluency in English required; fluency in Arabic preferred

Experience working on the Syria response or in the Middle East is a plus

Other Relevant Information (if applicable): This position will provide support for all MHPSS programming in north, northeast, and south Syria in collaboration with all three XB teams

& Ethics:  Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.