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17-306: Senior Director, International Programs
Country:Los Angeles, CA or Washington, DC
Department:International Operations
  
Essential Job Duties/Scope of Work:



SENIOR DIRECTOR OF INTERNATIONAL OPERATIONS 

SUMMARY:
Reflective of International Medical Corps strategic planning priorities, the incumbent is responsible for ensuring the successful application and integration of resources in planning, design, and implementation of International Medical Corps’ humanitarian response and ongoing international programs. Tasks also will include close coordination with the UK program team, and external liaison with potential and realized donors, organizational counterparts or other individuals. Duty travel to strengthen the above processes and results is anticipated. These responsibilities are discharged under the supervision of the Vice President of International Programs, and in close collaboration with other Department and Unit senior management personnel. 


Qualifications:

RESPONSIBILITIES:


 



  • Provide overall leadership and support for International Medical Corps programs to ensure successful performance in field planning, grant acquisition, integration of resources and program quality improvements;

  • Supervise and guide the continuing development of and quality of service from Regional Coordinators, Regional Directors, Country Directors and their respective management teams. Ensure effective integration of services from all relevant departments and units;

  • Manage the process (engaging respective International Medical Corps Departments and specialists) of successfully developing, designing, and implementing new international programs; needs assessments and feasibility studies; the development of concept papers and responses to proposals;

  • Identify and position International Medical Corps for strategic growth opportunities with public, private and multi-lateral partners; with a focus on, but not limited to, emergency program grant acquisition;

  • Work with the Vice President, International Programs to lead program development in setting and ensuring annual income goals are met or surpassed;

  • Actively participate in relevant short and long term International Medical Corps strategic planning processes;

  • Ensure proactive administration and management of International Medical Corps international programs and projects reflective of established policy, compliance and procedure;

  • Provide Regional Coordinators the tools necessary to succeed in the implementation of their strategic planning, with specific objectives, performance indicators, planning, forecasting and operating procedures related to regional and/or technical areas;

  • Inform and advise senior management of potential and actual risks to International Medical Corps presence, profile and reputation at the field level; 

  • Work with respective teams to help monitor ongoing implementation of field programs to ensure potential and actual risks to International Medical Corps’ reputation and successful program implementation are identified and ensure appropriate mitigation is actioned.

  • Keep senior management advised on strategic regional business and/or global development and key organizational planning issues, and make recommendations on major business decisions;

  • Strengthen supervised staff employment of International Medical Corps information technology software and systems to ensure quality coordination, reporting and liaison;

  • Strengthen cross-departmental communications and the link between the International Programs Department and other stakeholders; Be available as a resource to International Medical Corps UK to advise and support on strategic engagement with DFID and ECHO.

  • Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and levels of work assigned and are not necessarily all-inclusive.


SUPERVISORY RESPONSIBILITIES:



  • Guide Regional Coordinators toward best work standards and schedules; ensure effective implementation in the Department; facilitate appropriate development and training for Department employees; ensure timely review of employee work quality and initiate transparent steps to correct inadequate performance; approve employees’ work schedules and time reports;

  • Assist in the selection and assignment of best qualified Department personnel; plan for transition and succession; handle employee relations matters in association with Department of Human Resources standards and in accordance with International Medical Corps Human Resources policies, guidelines and procedures;

  • Evaluate the knowledge and skill level of the staff to perform assigned duties on a regular basis; document and work to correct anomalies. Evaluate the designated staff on their anniversary date in line with standard Performance Appraisal policy;

  • Measure Department employee accuracy, thoroughness, and neatness of work to prescribed standards. Ensure that the staff is adhering to the policies and procedures set forth in official guidelines.