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17-413: Humanitarian Response Program Manager - Medical
Department:International Programs
Essential Job Duties/Scope of Work:

Department:  Humanitarian Response Team (HRT)

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility for rapid response to emergencies. International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Program Background

International Medical Corps is a ‘first-responder’ both to natural and man-made disasters and has a mandate of working in remote locations. The organization has a comprehensive security management policy and plan in place and committed to do everything possible within its remit to ensure safety and security. Notwithstanding, the mandate and programming choices of International Medical Corps require staff with a high degree of resilience, sound judgment, the ability to move fast, and the willingness to travel and work in unstable situations and harsh conditions.


The primary responsibility of the Medical Doctor is to improve the provision of health services by directly supervising the implementation, direct care and evaluation of program activities.


To preform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

1. Medical/Program Management
- Ensure provision of good quality health services in facilities supported by the organization.
- Provide technical supervision of, and technical support to health activities.
- Ensure health programs utilize standardized protocols, policies and guidelines according to Ministry of Helath and WHO.
- In coordination with the Monitoring and Evaluation Officer, analyze routine data and prepare timely program reports that reflect both donor        requirements and the organizations minimum indicators (ie.CMR, U5MR, malnutrition rate, immunization coverage)
- Anticipate changing needs and engage in emergency preparedness plans including disease surveillance and contingency planning.
- Provide direct patient care when necessary.
- Work with health authorities to design, implement and ensure the establishment of viable training programs
- Assist the Medical Director with prospective programs through field research, needs assessments and surveys and liaising with fellow NGOs and partners
- Develop project proposals in coordination with the Medical Coordinator/Medical Director and Country Director.

2. Representation
- Represent the organization at health coordination meetings as well as other coordination meetings which are relevant to country programs as required by Medical Director
- Serve as a liaison with MOH on matters related to the program to ensure programmatic accountability
- Ensure maximum visibility of the agency amongst the NGO community
- Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors

3. Human Resources Management
- Assist in the selection and training of qualified health staff, recommend promotions, implement disciplinary action and termination of staff in  consultation with the Medical Director and Finance Director
- Supervise program staff on daily basis to ensure smooth and effective operations
- Ensure compliance to local labor laws including working hours
- Maintain open lines of communications with all field staff

4. Training/ Capacity Building
- Ensure professional development for program staff through assessment of training needs and capacity building activities.
- Train senior national staff to increase their responsibilities in order to build capacity and ensure sustainability of programs
- Ensure timely staff performance evaluations and develop professional development plans for staff

5. Working Relationships
- Ensure program progress through frequent communication with Medical Coordinator/Medical Director, Logistics and Finance team to ensure coordination of program
- supplies are consistent with management of budgets, including budget forecasting and development of spending plans
- Interface with national government and relevant agencies as necessary

6. Security
- Collaborate with security officer/CD in order to maintain security of program staff
- Ensures application and compliance of security protocols and policies

7. Prevention of Sexual Exploitation and Abuse
- Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps. 

8. Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.”

Compliance & Ethics:  Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.


-- Medical degree; preferably with a Master’s in Public Health

- Experience in overseas programs at the Manager level relating to primary health care, maternal and child health, reproductive health, HIV/AIDS, and communicable diseases

- Minimum of three years of experience required, of which 1 to 2 years should be of developing country experience or in a resource-deprived environment; or equivalent combination of education and experience.

- Previous NGO experience or equivalent combination of education and experience.

- Must have excellent communications skills, both oral and written

- Must have excellent self-motivation skills

- Experience in effectively dealing with international and headquarters staff, as well as donor agencies, government officials, and other NGO’s; the ability to work with a broad spectrum of people

- Ability to exercise sound judgment and make decisions independently

- Extremely flexible, and have the ability to cope with stressful situations and frustrations

- Ability to relate to and motivate staff effectively

- Creativity and the ability to work with limited resources

- Must be able to take on non-medical responsibilities on occasion to cover for other team members