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18-060: Humanitarian Liaison Specialist
Department:Global Strategies
Essential Job Duties/Scope of Work:

SUMMARY: The Liaison Officer works in close collaboration with the Director, MENA and GCC Affairs, Desk officers and the Regional Team to effect good management, development, supervision, and support of International Medical Corps' Country Programs within KSRelief portfolio. Working under the supervision of the Director, MENA and GCC Affairs assist to manage and foster International Medical Corps' relationship with KSRelief and provides guidance to International Medical Corps field staff from office in the GCC with frequent trips to field sites. The Liaison Officer will also assist in new business development efforts and manage development of proposals and reports. Additionally, the Liaison Officer represents and advocates for International Medical Corps' programs to GCC/MENA partners in the international development community, donors and government representatives.


 To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:


  1. Representation

    Working under the supervision of the Director, MENA and GCC affairs:

    1. Have a thorough understanding of the mission and regional contexts;
    2. Maintain substantial relationships with King Salman Humanitarian Aid and Relief Center (KSRelief);
    3. Raise the profile of International Medical Corps, its work and country missions through active participation in forums, conferences, workshops, outreach events, and communication opportunities;
    4. Document all contacts;
    5. Serve as advocate for the missions both to internal as well as external parties. 
    6. Work with members of other International Medical Corps departments who are not assigned to the Regional Team but who provide programming, logistical, legal, security, human resource and communication oversight, input and/or supervision.
    7. Manage timely and proper reports (internal, financial, donor, special and other) and their flow within and without International Medical Corps including International Medical Corps-UK including review, analysis, and compliance with deadlines;
    8. Act as liaison for the country programs with International Medical Corps internal departments, advocating for the needs of the program within International Medical Corps;
    9. Through use of internal systems, maintain regular program evaluation tools to ensure that objectives are being achieved and quality is maintained;
      1. Assist in developing and implementing regional and country strategies; provide feedback on identified country program directions; Remain up to date on key donor priorities and interests, ensuring that country strategies align
    10. Perform problem solving and mitigation as needed;


  2. Program management

    Working under the supervision of the Director, MENA and GCC affairs and with the Regional Coordinators:

    1. Backstop the daily operations of the KSRelief programs to ensure continuance through appropriate response to context changes, mission, program, and beneficiary needs, donor positioning, lessons learned, and best practices;
    2. Facilitate compliance with internal and external regulations (referencing internal audit quarterly reports), all applicable laws, and contractual obligations, in consultation with Legal;
    3. Facilitate timely and adequate cooperation with GCM and Finance regarding review and approval of agreements (MOUs, contracts, etc.);
      1. Assist field team with, in consultation with GCM and Finance, sub partner relationships, including subcontract management and review/approval of subreports


C.  Program design and development

Working under the supervision of the Director, MENA and GCC affairs and with the Regional Coordinators:

    1. Using the country strategies as a base, manage ongoing program development and design. This will include identification of needs; identification of donors, donor priorities, and donor opportunities; and program design;
    2. Lead the proposal process, which may include :
      1. Review proposals for consistency with donor requirements (Requests for Proposals/Requests for Applications).
      2. Budget development in line with implementation planning and IMC policies and practices.
      3. Coordinate all aspects of new business proposals. Oversee proposal development process from kick-off through production, delivery and issues letter phase.
      4. Develop the proposal calendar and ensure deadlines are met.
      5. Predict and prevent bottlenecks in proposal development process by staying abreast of all proposal components and allocating extra resources where needed.
      6. Responsible for ensuring client requirements of each solicitation are fully satisfied.
      7. Quality-control proposal documents and components prior to production.
      8. Coordination of International Medical Corps departments, including from the Technical Unit, Nutrition & Food Security department, finance, Grants & Contracts Management.
      9. (Pre) teaming agreement processing, recruitment efforts, shortfall/exposure approvals, preparation for submission, submission, following through the approval process, and assisting in start-up activities;
    3. Expand International Medical Corps horizons and ensure sustainability through the use of new funding mechanisms, new program concepts, and the adaptation of new program techniques using consultants as necessary.


  • Bachelor’s degree and 5 - 7 years of relevant work experience or Master’s degree (e.g. Public Health, Social Work, International Relations, Business Administration, International Development, etc.) plus 2-4 years of relevant experience required;
  • Ability to read, analyze, and interpret Institutional donors donor regulations and requirements;
  • Ability to write reports;
  • Ability to effectively present information and respond to questions from management and field programs;
  • Outstanding organizational skills;
  • Excellent communication skills, both oral and written;
  • Excellent self-motivation skills;
  • Experience in effectively dealing with international and headquarters staff, and the ability to deal with a broad spectrum of people;
  • Ability to exercise sound judgment and make decisions independently;
  • Excellent ability to handle multiple tasks in a fast paced and constantly changing environment;
  • Be flexible possess the ability to cope in stressful situations;
  • Be creative and possess the ability to work with limited resources;
  • Strong analytical and research skills;
  • Ability to assess field program needs;