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18-346: MHPSS Coordinator - Roster for Emergency Responses
Department:Humanitarian Response
Essential Job Duties/Scope of Work:

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility for rapid response to emergencies. International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.


When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene—providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.

 International Medical Corps has established an International Emergency Roster to ensure that emergency positions are filled in a timely manner with professionally qualified, gender balanced, geographically diverse, linguistically able, and a highly motivated corps of professionals. The team includes coordinators, logisticians, doctors and water and sanitation experts. It also includes specialists who focus on protection, prevention of sexual violence and aid for rape survivors and mental health.

Job Purpose

Selected Emergency Response Team (ERT) members are always on standby to deploy to a crisis within 72 hours, whether they are launching into new areas or lending support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers, staff and available specialists who have been interviewed and have completed pre-deployment paperwork, orientation and training. The roster is updated on regular basis as new responders are identified and members update their areas of expertise and other relevant information. Through this expression of interest, applicants are encouraged to submit their profiles so that their information is readily available in the International Medical Corps applicant tracking system.

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.


  • Provide technical and administrative support to mental health and psychosocial program staff; providing guidance on planning, implementation, monitoring, evaluation, and reporting of MHPSS activities in different sites.
  • Conduct routine project needs assessments and program reviews to ensure successful implementation and donor compliance as well as compliance with IMC MHPSS Quality Standards.
  • Manage MHPSS program team ensuring there is adequate cover during periods of absence, training needs are met and performance evaluated.
  • Work directly with any MHPSS Consultants when required by the program.
  • Ensure link and coordination between MHPSS department, and other departments/sectors especially protection and health department.
  • Participate and represent MHPSS program in regular staff meetings, meetings with donors, regional meetings etc.
  • Liaise closely with any new or previous sub grantees.
  • Participate in IMC ERT team for strategic planning; working to create MHPSS component in country strategy.
  • Assess the capacity of the local staff and work on a capacity building plan that is in line with the program and country strategic objectives.
  • Participate in identification and hiring of MHPSS program staff
  • Participate in performance appraisal of national and expatriate MHPSS staff.
  • The MHPSS Coordinator receives technical support from regional and global MHPSS advisors.


  • Actively participate in or co-chair interagency Mental Health and Psychosocial Support reference group together with representatives from other agencies and organizations.
  • Represent International Medical Corps at other relevant coordination meetings and cluster meetings (e.g. health, protection,).
  • Work to improve interagency coordination, sharing of information, and promote MHPSS guidelines, best practices and IASC MHPSS reference group endorsed materials and resources. This includes translation and dissemination of global MHPSS guidelines and materials and planning joint assessments and response strategies.
  • Liaise and Collaborate with existing government structures, local authorities and NGOs/CBOs in organizing MHPSS activities.
  • Identify and work with suitable local partner organizations and institutions for joint MHPSS work.
  • Identify and where appropriate collaborate with existing formal and informal community leaders and service providers.


  • Conduct an MHPSS needs assessment among the affected populations in consultation with IMC MHPSS TU advisors. This will include using assessment tools consistent with IASC guidelines and the MHPSS WHO/UNHCR assessment toolkit (e.g. extent of mental health integration at hospitals and PHC clinics; and a rapid community based assessment of MHPSS needs and resources, mapping of existing services and supports).
  • Produce high quality report (with IMC TU support) and disseminate and discuss findings externally, including with donors.


  • Take a lead in MHPSS program development and proposal writing in consultation with IMC MHPSS TU advisors.
  • Develop the strategy and mechanisms to integrate a mental health and psychosocial support into IMC programs in keeping with IASC guidelines of mental health and psychosocial support in emergencies.


  • Assess and initiate training of identified staff in appropriate skills in consultation with IMC MHPSS TU advisors.
  • Train ERT and national staff in key relevant aspects of IASC guidelines and Psychological First Aid (PFA).
  • Organize external workshops in coordination with other agencies and organizations (e.g. IASC MHPSS Guidelines orientation)
  • Organize tailored training and continued on the job mentoring and capacity building for national staff
  • Produce and share training materials and training reports including relevant data (e.g. attendance, pre post tests, training evaluations).


  • Develop data collection tools and forms to capture MHPSS activities, results and impact in consultation with IMC TU MHPSS advisors.
  • Establish Systematic data collection for reports
  • Take a lead in writing MHPSS section of all donor reports.
  • Submit data required for donor reports, and monthly reports.
  • Submit program information, data and success stories to promote visibility (e.g. IMC website, media)


Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.

  • The qualified candidate will be a mental health professional with MA/S or equivalent in social science (e.g. psychology, clinical social work or sociology) or medical field (e.g. psychiatric nurse, psychiatrist) with knowledge of humanitarian field, human rights, international development, public health or other relevant field;


  • Knowledgeable in and has used the IASC MHPSS guidelines and best practices as part of their previous work experience.
  • Minimum of 3 years of progressively responsible professional experience in humanitarian MHPSS work, including in emergencies and in conflict settings.
  • Demonstrable technical expertise in the assessment of and design and delivery of responses to pre-existing and emergency induced MHPSS needs.
  • Training experience required; capacity and proven track record in national staff and partner training, including capacity building of the national counterparts to management level;
  • Strong organizational and supervisory skills
  • Strong interpersonal skills and the ability to work within different cultural environments
  • Ability to work within a team structure or in isolation, flexible, and can cope with stressful workloads and working with limited resources
  • Ability to travel on short notice to project sites
  • Experience in working in the country or region is a plus.
  • English language proficiency is required
  • Fluency in another language such as French, Arabic, or Spanish is an advantage

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.