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19-206: Country Medical Coordinator
Country:Libya
Department:International Programs
  
Essential Job Duties/Scope of Work:

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and health care to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

                              

Background 

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and health care to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

In Libya, IMC has been operational since February 2011 and serving to the vulnerable communities from migrants and refugees and IDPs and host-community. IMC has been responding to the humanitarian crisis in Libya through medical services and integrated protection activities implemented for two different target groups – migrants/refugees and IDPs. IMC has enhanced the scope of its interventions in Libya and increased the protection and GBV response activities with a multi-sectoral response approach. In partnership with UNHCR and collaboration with other NGO actors, IMC provides medical assistance, protection monitoring, outreach services, and registration under the migrant/refugee response in multiple settings – detention centers, community development centers, disembarkation points (rescue at sea), and registration center. IMC is an integral part of referral pathways with its healthcare service for migrants and refugees. In addition, IMC provides medical assistance to internally displaced population across Libya, and will launch a Women and Girls Safe Space where a multi-service response to GBV cases will be provided for IDP community. Placing a great value on the centrality of protection in humanitarian response, IMC ensures and oversees that protection and GBV are mainstreamed throughout the all program activities – from healthcare response to monitoring and evaluation. For this IMC increases the staff capacity building with technical trainings and constant supervision by the technical specialists.

Job Purpose

The Country Medical Coordinator is providing strategic vision and technical support to the identification, design, implementation and management of the health programs at national level. The Country Medical Coordinator will work in collaboration with Country Director, Program Director, senior management team, and health teams in the field to deliver high-quality health services to the targeted beneficiaries. The Country Medical Coordinator will make frequent visits to the field sites to ensure the highest standards of service delivery. S/he will ensure high-quality clinical services in all IMC-supported health facilities. S/he will monitor service quality, ensure that all staff are trained and well-supported, pharmaceuticals and other medical supplies are properly managed, and apply clinical-level data to national-level quality improvement efforts. S/he will ensure quality programming is undertaken by IMC teams to train, supervise and support community based health workers and volunteers to provide health education and health services to the community members at the grass roots level. The Country Medical Coordinator will represent IMC in the national Health coordination meetings, Health Forum and other technical working groups.

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

 

1. Technical Monitoring and Program Quality 

  1. Work closely with the Program Director to ensure smooth running of health programs.
  2. Provide technical supervision of, and technical support to the organizations health programming activities.
  3. Ensure activities are consistent with established best practices, which are acceptable internationally (WHO/SPHERE).
  4. Ensure health programs utilize standardized protocols, policies and guidelines according to Ministry of Health, WHO, and OFDA.
  5. Oversee the collection, analysis and timely reporting of data and statistics for all programs (including objectives, indicators and outcomes of health programs) according to internal and donor requirements
  6. Review from a technical standpoint, monthly field and donor reports.
  7. Ensure timely and adequate provision of supplies and drugs through review of pharmacy consumption reports, national drug protocols, program budgets, acquisition of partner agency and UN drug kits, and health information materials.
  8. Ensure all stakeholders, including senior management team, the Health Technical Unit and donors are provided with updates, following the established reporting structures.

2. Program Development

  1. Work with senior management team, field teams, Cross Functional Platforms, and the Health Technical Unit in strategic planning for future health programs.
  2. Work with Program Director and senior management team to draft concepts for future funding following the protocols and formats.
  3. Provide technical input during proposal development and technical reviews.
  4. Strive to ensure as much as possible different health related sectors (MHPSS, GBV, etc.) are integrated into proposed programs.

3. Representation

  1. Represent the organization to national Health coordination meetings, Health Forum and other technical working groups.

4. Human Resources Management

  1. Supervise the health staff on a day to day basis in order to ensure a proper implementation of health activities.
  2. Coordinate and supervise the selection and training of qualified program health staff, recommend promotions, and implement disciplinary action and termination of staff in consultation with Country Director, Program Director, Finance Director, and HR Manager.
  3. Maintain open lines of communications with Projects’ Medical Coordinator(s) and all field staff.
  4. Work closely with the National Medical Coordinator(s) to determine the training needs of the medical staff. Arrange and oversee trainings.
  5. Ensure staff performance evaluations and professional development plans are in place.

5. Monitoring and Evaluation

  1. Support the M&E staff/team in development of new strategies that includes proposal of data collection methods and defining medical indicators during project design; and supporting the team in data collection at the field sites.
  2. Interpret the analyzed data, present how the project is progressing in terms of performance indicators and propose plans for action to address any gaps in project implementation.
  3. Liaise with the HQ MEAL advisor to receive timely input and implement recommendations ensuring best practice at all stages of program implementation.

6. Logistics and Supply Chain

  1. Ensure that all Doctors complete the requested data collection, (specifically, but not exclusively limited to drugs consumption, number of consultations, etc.).
  2. Ensure proper distribution/donation plans for all the medication that will expire within six months.
  3. Ensuring the preparedness for timely and efficient deployment of medicines, medical consumables and medical equipment, replenish stocks and supply field operations and Mobile Clinics. Specifically he  has the responsibility of raising Procurement Request as per operational needs of the project and in line with the agreed budget with donors.
  4. Review and identify key procurement of medical commodities in procurement plans/budget of all active grants and proactively and timely raise the requests to the country procurement team and/or the global procurement team depending on the sourcing location of the commodities.
  5. Review list of medical commodities/pharmaceuticals within project proposals and ensure these are aligned with project output and outcomes. Ensure that all list of medical commodities identified during proposal development are timely shared with the GPSU unit for review and approval.
  6. Ensure the delivery of supply match the agreed activity plan/work plan of each of the projects and proactively identify any potential risk of delay while proposing mitigating measures.
  7. Attentively monitor stock quantities and expiry dates of medical commodities and provide regular updates and/or elevate challenges to senior management whenever needed.

7. Working Relationships

  1. Work closely with the Country Director, Program Director and Country Senior Management Team and the Health Technical Unit at the IMC headquarters.
  2. Ensure program progress through routine communications with Country Director, Logistics Staff and Finance team to ensure coordination of programs supplies are consistent with management of budgets, including budget forecasting, development of spending plans.

8. Security

  1. Collaborate with Country Director, Deputy Country Director, Program Director, and Security Manager in order to maintain security of health staff in the field.
  2. Ensure application and compliance of security protocols and policies by all health staff.

9. Prevention of Sexual Exploitation and Abuse.

  1. Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

10. Other duties as assigned

The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

 

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.

Qualifications:
  1. Minimum medical degree.
  2. Ability to speak in Arabic.
  3. Master’s in Public Health

Experience

 

  1. Minimum 3 years’ experience in overseas health programs at a managerial level.
  2. Minimum experience of 2 years  of project design, development of concept notes and technical proposals, and the management of projects relating to primary health care, maternal and child health, reproductive health, HIV/AIDS, communicable and non-communicable diseases or equivalent combination of education and experience.
  3. Previous professional experience in Arabic countries would be an asset
  4. Experience of working in complex environments.
  5. Experience in working with and managing remote teams.

 

Competency

  1. Excellent communications skills, both oral and written. 
  2. Excellent self-motivation skills 
  3. Experience in effectively dealing with international andheadquarters staff, as well as donor agencies, government officials, and other NGO’s; the ability to work with a broad spectrum of people.
  4. Extremely flexible, and have the ability to cope with stressful situations       and frustrations.
  5. Ability to relate to and motivate staff effectively.
  6. Excellent command of English with the ability to read, write, analyze and interpret, technical and non-technical information in the English language.