International Medical Corps is an Equal Opportunity Employer.

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15-312: Benefits Manager
Country:Los Angeles, CA or Washington, DC
Department:Human Resources
Essential Job Duties/Scope of Work:
SUMMARY:  The Benefits Manager oversees and administers the organization’s employee health and welfare plans for corporate headquarters staff located in multiple states as well as international field staff .  The incumbent partners with the HRIS team and payroll to ensure information is captured and reported as needed and that all data is clean and accurate.  The Benefits Manager will act as liaison between employee and insurance providers to resolve benefit related issues and ensure positive employee relations. 


To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

• In conjunction with the HR Generalist and Sr. Director of Human Resources, design and develop benefit programs and policies aligned with organizational goals and objectives;
• Recommend benefit programs to HR Generalist by identifying employee requirements and industry trends;
• Plan, implement, communicate and oversee the administration of all corporate employee benefit programs;
• Manage the administration of employee benefits programs, including health and welfare plans, ancillary plans, and retirement savings programs;
• Under the supervision of the HR Generalist, oversee the Annual Benefits Open Enrollment process, including employee and vendor communications and informational meetings;
• Assist HR Generalist in the preparation of 5500s, Summary Plan Descriptions, Summary Annual Reports, and audit documents;
• Manage the workman’s compensation program – prepare and file reports of accident/injuries;
• Manage LOA/FMLA administration and ensure compliance;
• Ensure compliance with federal, state, and local legal requirements by studying existing and new legislation, obtaining qualified opinions, enforcing compliance, and advising HR management on needed actions;
• Build and manage relationships with third-party benefits providers, brokers, and administrators;
• Resolve employee questions and problems by interpreting benefit policies and procedures;
• Reconcile benefits invoices by auditing and approving billing statements. Resolve discrepancies with carriers;
• In conjunction with International Medical Corps’ Learning & Development team, design and deliver training on policies and procedures and benefit legal compliance for staff and managers;
• Conduct new hire orientation in regards to benefit education for headquarters staff to ensure their understanding of benefit plans and enrollment provisions;
• Work with HR Generalist to train select HR colleagues to serve as backstoppers for benefits administration and communication;
• Prepare and analyze reports as needed.

Compliance & Ethics:  Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Other duties as assigned.
• Certified Employment Benefits Specialist (CEBS) or Certified Benefits Professional (CBP) required;
• Bachelor’s degree or an equivalent combination of education and experience;
• Minimum of 7 years’ experience administering employee benefits plans in the health and welfare areas;
• Experience with international expat staff benefits;
• Strong knowledge of retirement plans; 403(b) preferred;
• Strong knowledge and understanding of insurance regulations, plan designs, and record keeping;
• Experience with COBRA, ERISA, FMLA and related state (California and/or District of Columbia) and federal regulations;
• Demonstrated experience with MicroSoft Office;
• Strong interpersonal skills; strong communication skills (verbal and written) and excellent presentation skills;
• Strong analytical and problem solving skills;
• Knowledge and understanding of principles and practices of human resources and payroll.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.