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ER-024: Emergency Program Manager
Department:Humanitarian Response
Essential Job Duties/Scope of Work:
About International Medical Corps
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Program Background

When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene—providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.

International Medical Corps has established an International Emergency Roster to ensure that emergency positions are filled in a timely manner with professionally qualified, gender balanced, geographically diverse, linguistically able, and a highly motivated corps of professionals. The team includes coordinators, logisticians, doctors and water and sanitation experts. It also includes specialists who focus on protection, prevention of sexual violence and aid for rape survivors and mental health.

Selected Emergency Response Team (ERT) members are always on standby to deploy to a crisis within 72 hours, whether they are launching into new areas or lending support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers, staff and available specialists who have been interviewed and have completed pre-deployment paperwork, orientation and training. The roster is updated on regular basis as new responders are identified and members update their areas of expertise and other relevant information. Through this expression of interest, applicants are encouraged to submit their profiles so that their information is readily available in the International Medical Corps applicant tracking system.

Job Summary
**NOTE** Candidates applying to this position are indicating that they are interested in being considered for the International Medical Corps standby roster for emergency response. Candidates will only be contacted when and where there is an emergency response for which the candidate is qualified for. This position will not be compensated unless candidates are hired to respond to an emergency response.

The Emergency Program Manager is responsible for identification, technical and financial monitoring, and successful implementation of his/her Emergency Projects. The Emergency Program Manager works closely with respective staff within International Medical Corps Operations Department, to ensure the identification and cost- effective, timely and result based management and implementation of Emergency Projects. The Emergency Program Manager may be responsible for any other tasks outside his/her normal area of responsibility as assigned by line management. The Emergency Program Manager reports to the ERT Team Director concerning all responsibilities as specified below.

Essential Duties & Responsibilities:
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

Identification, Development and Acquisition of Projects
  • Identify projects, project ideas and concepts (via data gathering, assessments, coordination);
  • Develop projects and/or elaboration of projects in cooperation with partner organizations;
  • Design and develop project proposals in liaison with ERT members;
  • Identify potential donors for project funding.

Effective Implementation of the Emergency Project Portfolio

  • Draw up contract agreements with partners, auditors, government representatives;
  • Ensure donor contract requirements/compliance;
  • Prepare TOR and monitor evaluations of projects;
  • Cooperate with HR Department in the identification and selection of new staff, technical assistance and consultants;
  • Ensure successful and qualitative project implementation;
  • Appraise and review narrative reports to be submitted to donors as required;
  • Undertake travel to existing and potential Emergency Program partners and projects (monitoring trips);
  • Trouble shooting.

Liaison with Partner Organizations and Institutions

  • Support Emergency Team Leader in identifying relevant stakeholders for the Emergency Program (UN, Country Health Teams, NGOs, donor agencies, private sector);
  • Develop and maintain strong working relationships with donor agencies and partners;
  • Coordinate activities with similar activities undertaken by other organizations;
  • Ensure lessons learning processes (project related, IMC relations, and operational systems).

Contribution towards the Development and Implementation of the International Medical Corps Mission and Strategy

  • Participate in working groups, seminars, meetings, etc. with relevance for the Emergency Program as agreed upon with the Emergency Team Director;
  • Support the Emergency Team Director in developing the Emergency LRSPs and AOPs (program strategy, organizational strategy);
  • Coordinate with other departments within International Medical Corps (Communications, Finance, HR, Admin, & Security) concerning the (Emergency) Project portfolio;
  • Ensure information flow within the International Medical Corps system and participate in internal meetings and working groups.

General Tasks

  • Participate in training and development (literature, publications, and relevant papers/documents);
  • Ensure mutual support within the team and contribute to teambuilding.

      Prevention of Sexual Exploitation and Abuse
      Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

      Compliance & Ethics:  Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. 

    • University degree preferably in humanitarian affairs or other relevant studies;
    • Over three years of professional experience in Disaster Relief;
    • Experience in project management;
    • Familiarity with relevant stakeholders, especially international organizations (EU, UN);
    • Good understanding of financial management and strategic planning;
    • Excellent written and verbal communication skills in English required, working knowledge of French, Spanish or Arabic skills desirable;
    • Must be able to demonstrate cross-cultural awareness and maintain a positive working relationship with clients and colleagues with professionalism and integrity;
    • Demonstrated skills in creative problem solving particularly in limited resource settings;
    • Experience in managing, training and motivating multiethnic and multicultural teams.

    International Medical Corps is a ‘first-responder’ both to natural and man-made disasters and has a mandate of working in remote locations. The organization has a comprehensive security management policy and plan in place and committed to do everything possible within its remit to ensure safety and security. Notwithstanding, the mandate and programming choices of International Medical Corps require staff with a high degree of resilience, sound judgement, the ability to move fast, and the willingness to travel and work in unstable situations and harsh conditions.

    International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.