International Medical Corps
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18-413: Health Manager
Essential Job Duties/Scope of Work:
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility for rapid response to emergencies. International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
IMC has been working in Yemen since 2012 and implements its programmes through the country office in Sana'a and two field offices (Ibb and Aden). As the emergency has evolved, IMC has continued providing essential lifesaving support to communities under volatile conditions in the health, nutrition, WASH, and FSL sectors. IMC is currently implementing in six Governorates of Yemen: Sana'a, Ibb, Taiz, Aden, Lahj, and Al Dhalea. Across all six Governorates, IMC’s Yemen response consists of integrated projects aimed at delivering a core package of interventions to reach the most vulnerable, conflict-affected, and/or displaced communities with funds from a diverse portfolio of institutional donots. IMC is supporting over 60 Primary Health Care facilities and 3 secondary health care facilities in Aden, Sana’a and Taiz governorates. IMC has built partnerships with government authorities such as Ministry of Planning and International Cooperation (MOPIC), Ministry of Public Health and Population (MOPHP), National Security, Cleaning Fund, General Authority for Rural Water Supply Projects (GARWSP), Ministry of Agriculture, in order to facilitate access to facilities and communities, for monitoring, and to support the transportation of supplies. IMC also participates in clusters and coordinates with local and International NGOs to improve quality and to avoid duplication support.
The Health Manager is responsible for developing and supervising IMC’s health program activities in Yemen. S/He provides leadership, direct management, and technical guidance to the health team and is accountable for the development and implementation of high quality health services through an integrated program approach and that the high-quality is achieved according to Yemen national and international standards. This position is based in Sana’a with frequent monitoring/supervision visits and time spent across the other governorates where IMC implements health programs. The Health Manager will be extensively involved in internal (operation, support and other sector) and external collaboration (Ministry of Public Health Promotion, the Health Cluster, health sector technical working groups). The Health Manager will represent IMC at donor meetings, cluster meetings, and other inter-agency meetings and will collaborate with national counterparts and other key stakeholders. Within IMC, the Health Manage will remotely manage national health team to country wide effective project implementation. This position will work under the supervision of the Program Director and in collaboration with Finance Director, Grants and Information Coordinator, Logistic Coordinator and the MEAL Manager.
Technical Guidance and Leadership 50%
? Lead implementation of health services in the project areas guided by project objectives and goals, MoPHP standards, Sphere standards, and IMC Minimum standards.
? Provide technical oversight to ensure integration of health activities with other sectors, including WASH and food security and Nutrition
? Contribute to development and implementation of IMC Yemen’s Country Health Strategy and Annual Plan.
? Collaborate with the Program Director and Country Director to identify and develop new program opportunities and consider program expansion into new localities.
? Take lead in drafting health proposals, budgets, work plan, procurement plan, staffing plan,
? In conjunction with the MEAL Manager, adapt tools for data collection, analysis and reporting; take lead in interpreting collected data in health and corrective action
? Develop quantitative and qualitative reports of health project activities for different grants in line with appropriate reporting guidelines.
? Mentor health team members (including clinical staff) to build capacity and enable them to take on leadership roles, facilitate trainings, staff management, data collection and reporting.
? Supervise health project staff performance
? Travel quarterly to IMC sites for supervisory visits to monitor the quality of implementation.
Program Design, Development, and Implementation 40%
? Plan and coordinate implementation of all health activities; ensure progress towards program indicators
? Ensure that all services and case management are based on MoPHP standards, donor requirements, and WHO guidelines and protocols.
? Proactively monitor program implementation, promptly reporting unexpected delays, costs or quality issues to Program Director and Grants & information Coordinator with proposed solutions and undertake appropriate corrective action.
? Using the monthly pipeline, track health budget verses actuals and adjust activity work plan accordingly. Ensure proper budget spending trend in accordance with Donor and IMC procedures.
? Work with health team to ensure that health program supplies are of acceptable standards.
? Contribute to the preparation of monthly sitreps.
? Ensure timely submission of health staff timesheets in collaboration with HR/Finance department.
? Plan and follow up on health program staff leave requests, absentees etc. in collaboration with HR department.
? Participate in recruitment of all health and nutrition program and facility staff, including identifying gaps, drafting ToRs, and participating in recruitment, as necessary.
Representation and Coordination 10%
? Maintain strategic relations with health cluster partners, MOPHP
? Represent IMC and liaise with local authorities, MOPHP, UN, and I/NGOs to promote IMC profile, facilitate successful coordination of activities, and ensure transparency in the community.
? Collaborate regularly with other sectors, especially WASH to monitor, prepare for and respond to disease outbreaks.
? Collaborate with the HQ Global Health Advisors to provide updates on the program, discuss emerging challenges, and collaborate on the design of new programs or changes to existing programs
Compliance & Ethics
? Promote and encourage a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values
Prevention of Sexual Exploitation and Abuse
? Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.
Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.
? Master’s degree in Public Health or clinical discipline
? A medical/clinical background is required
? 3-5 years of experience in managing health programs in emergency settings.
? International experience required.
? Experience in managing and working with a multicultural staff.
? Strong participatory leadership and interpersonal skills.
? Ability to motivate and counsel staff working in a complex emergency environment.
? Experience writing proposals and managing information related to large-scale emergency response and reporting to donors OFDA, WHO, OCHA)
? Previous experience in the Middle East
? Insight into health services integrated programming
? Ability to exercise sound judgment and make decisions independently
? Ability to meaningfully contribute to decision making processes
? Strong leadership and communication skills, ability to lead and coordinate processes across a number of departments
? Flexible, able to cope with stressful situations and frustrations
? Demonstrated analytical, motivational, communication, project conceptualization and planning skills;
? Experience and understanding of key institutional donors’ policies, guidelines and strategies e.g. USAID, OFDA, ECHO, and UN
? Experience in conducting assessments, analyzing and interpreting health data and writing reports to a high technical standard Ability to effectively present information (both written and verbally) and respond appropriately to questions from senior managers in the field and HQ, counterparts, senior government
? Knowledge of USAID/OFDA/WHO/ECHO health program norms is attractive.
? Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well
? Demonstrated experience of working closely with support functions (finance and logistics) on activity and procurement planning.
? Strong verbal and written communication experience.
? Fluent in English (Spoken and written).
? A functional knowledge in Arabic is a plus