International Medical Corps is an Equal Opportunity Employer.

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ER-075: Emergency Information Officer
Department:Humanitarian Response
Essential Job Duties/Scope of Work:

About International Medical Corps

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Program Background
When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene—providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.

International Medical Corps has established an International Emergency Roster to ensure that emergency positions are filled in a timely manner with professionally qualified, gender balanced, geographically diverse, linguistically able, and a highly motivated corps of professionals. The team includes coordinators, logisticians, doctors and water and sanitation experts. It also includes specialists who focus on protection, prevention of sexual violence and aid for rape survivors and mental health.

Selected Emergency Response Team (ERT) members are always on standby to deploy to a crisis within 72 hours, whether they are launching into new areas or lending support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers, staff and available specialists who have been interviewed and have completed pre-deployment paperwork, orientation and training. The roster is updated on regular basis as new responders are identified and members update their areas of expertise and other relevant information. Through this expression of interest, applicants are encouraged to submit their profiles so that their information is readily available in the International Medical Corps applicant tracking system.

Job Summary
**NOTE** Candidates applying to this position are indicating that they are interested in being considered for the International Medical Corps standby roster for emergency response. Roster members will only be contacted when there is an emergency response need for which the responder is qualified for. This position will not be compensated unless responders are deployed to an emergency response.

The Emergency Information Officer is the focal point for information management for the emergency response team. The Information Officer coordinates processes between sectors ensuring accurate and focused information is delivered in a timely manner. The Information Officer works with program heads to analyze information and gaps. Working with the M&E field staff, national counterparts and data collectors to gather information related to program identified needs, the Information Officer produces reports to inform decision-making and programming. The Information Officer leads the compilation of internal and external reports.

Essential Duties & Responsibilities:
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

  • Compile information for situation analysis (security, political, media, from other agencies/actors), regarding humanitarian needs and data collection from program activities;
  • Select, acquire and manage information needs collaborating with program heads;
  • Train data collectors and coordinate them in gathering of relevant information;
  • Support data collectors in collaboration with information management counterparts and lead the compilation of information to produce location, sector or other reports;
  • Share information with program teams in a timely manner;
  • Classify, collate and store program information documents such as sitreps, donor reports, proposals, photos and videos for easy access and retrieval;
  • Analyze relevant material from internal and external sources for inclusion in reporting;
  • Interpret situation analyses and information related to program activities for internal and external reports;
  • Compiles weekly, monthly, quarterly internal and external reporting for the Emergency
  • Response Team that contributes towards regional reporting needs;
  • Maintains a donor reporting schedule and finalized donor reports;
  • Work with the M&E Officer to train data collectors and national counterparts;
  • Liaise between International Medical Corps HQ and International Medical Corps field teams;
  • Support information flow from International Medical Corps field teams and partners regarding the current status of activities;
  • Contribute to external coordination through NGO and other coordination mechanisms;
  • Assist with ad hoc and donor requests for information;
  • Coordinate with program staff to draft external communication products, including success stories that highlight need and pragmatic impact.

Prevention of Sexual Exploitation and Abuse
Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:  Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. 

  • Master’s degree in Public Health, International Development and/or in a relevant field of study
  • At least three years of international experience with a humanitarian organization;
  • Experience managing information related to large-scale emergency response and reporting to donors (OFDA, PRM, Dfid, etc.);
  • Profound insight into health care issues;
  • Competent in MS Excel, word processing, Power Point and tools useful in information management and program reporting;
  • Excellent written and verbal communication skills in English required, working knowledge of French, Spanish or Arabic skills desirable;
  • Must be able to demonstrate cross-cultural awareness and maintain a positive working relationship with clients and colleagues with professionalism and integrity;
  • Demonstrated skills in creative problem solving particularly in limited resource settings;
  • Experience in managing, training and motivating multiethnic and multicultural teams.

International Medical Corps is a ‘first-responder’ both to natural and man-made disasters and has a mandate of working in remote locations.  The organization has a comprehensive security management policy and plan in place and committed to do everything possible within its remit to ensure safety and security.  Notwithstanding, the mandate and programming choices of International Medical Corps require staff with a high degree of resilience, sound judgement, the ability to move fast, and the willingness to travel and work in unstable situations and harsh conditions.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.