International Medical Corps is an Equal Opportunity Employer.

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ER-063: Medical Lab Manager - Field Hospital
Department:Humanitarian Response
Essential Job Duties/Scope of Work:

About International Medical Corps
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Program Background
When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene—providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.

International Medical Corps has established an International Emergency Roster to ensure that emergency positions are filled in a timely manner with professionally qualified, gender balanced, geographically diverse, linguistically able, and a highly motivated corps of professionals. The team includes coordinators, logisticians, doctors and water and sanitation experts. It also includes specialists who focus on protection, prevention of sexual violence and aid for rape survivors and mental health.

Selected Emergency Response Team (ERT) members are always on standby to deploy to a crisis within 72 hours, whether they are launching into new areas or lending support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers, staff and available specialists who have been interviewed and have completed pre-deployment paperwork, orientation and training. The roster is updated on regular basis as new responders are identified and members update their areas of expertise and other relevant information. Through this expression of interest, applicants are encouraged to submit their profiles so that their information is readily available in the International Medical Corps applicant tracking system.

Job Summary
**NOTE** Candidates applying to this position are indicating that they are interested in being considered for the International Medical Corps standby roster for emergency response. Roster members will only be contacted when there is an emergency response need for which the responder is qualified for.  This position will not be compensated unless responders are deployed to an emergency response.

The primary responsibility of the Lab Manager is to direct daily operations and activities of laboratory functions. S/he develops and implements laboratory procedures, quality control and quality assurance measures; and trains, schedules and manages staff to take and test patient specimens, correlate data and report results to affect quality patient care.

Essential Duties & Responsibilities:
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

  • Establish work priorities in consultation with Medical Director or Program Coordinator, plan staffing levels and assist in hiring process; 
  • Oversee periodic facility inspection for safety, regulatory compliance, workflow, sanitation and good housekeeping methods;
  • Gather, analyze, compile and record data and information for routine, special, and statistical reports and studies;
  • Provide day to day technical and operational oversight of technicians and technologists;
  • Monitor test analyses and specimen examination to ensure that acceptable levels of analytic performance are maintained;
  • Evaluate and document the technical performance of all testing personnel;
  • Train staff and follow lab procedures for specimen handling and processing and lab safety and infection control practices;
  • Perform lab procedures of moderate and high complexity in accordance with procedural standards;
  • Report and maintain records of patient test results and maintain confidentiality of patient/medical information according to protocol;
  • Adhere to quality control and quality assurance procedures with appropriate and accurate documentation;
  • Follow laboratory’s established corrective action procedures;
  • Perform proficiency testing, report results according to protocol;
  • Diagnose laboratory instrument malfunctions, perform preventive and corrective maintenance/repairs and maintain records of actions;
  • Ensure that lab standards of timeliness and quality of patient test results are met.
  • Recognize unexpected or unreasonable results, identify and report the cause and take appropriate action;
  • Enter and retrieve information using the laboratory computer system where required. 
  • Assist in the evaluation and development of new procedures, methods and instrumentation. 
  • Perform the responsibilities of phlebotomy, accessioning, and specimen processing on an as needed basis to maintain efficient laboratory operations.
  • Ensure that adequate department supply levels are maintained in a cost effective manner. 

Prevention of Sexual Exploitation and Abuse
Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:  Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. 

  • Relevant Bachelor’s degree in medical laboratory science and a minimum of three years of professional lab and/or pathology experience including working in developing country or limited resource environment; or equivalent combination of education and experience;
  • License, or certification as required by state/country, preferably one of the following certifications: MT (ASCP) or MLS (ASCP) or MT (AMT) or CLS(NCS) or MT(AAB);
  • Current working knowledge in the laboratory field; demonstrated skills necessary to perform standard laboratory procedures contained to include specimen processing, test performance, and reporting of test results;
  • Experience in working in field of HIV/ Malaria or TB;
  • Ability to use laboratory testing and results as part of epidemiological analysis;
  • Supervisory/lead or project management experience;
  • Analytical thinking and problem solving;
  • Excellent attention to detail;
  • Demonstrated skills in organizing, prioritizing and problem solving required;
  • Demonstrated ability to liaise with relevant stakeholders, including government officials, community leaders, and health service providers;
  • Proficiency in using relevant software applications including Microsoft Word, Excel, PowerPoint, Outlook;
  • Excellent written and verbal communication skills in English required; working knowledge of French, Spanish or Arabic skills desirable;
  • Must be able to demonstrate cross-cultural awareness and maintain a positive working relationship with clients and colleagues with professionalism and integrity;
  • Demonstrated skills in creative problem solving particularly in limited resource settings;
  • Experience in managing, training and motivating multiethnic and multicultural teams.

International Medical Corps is a ‘first-responder’ both to natural and man-made disasters and has a mandate of working in remote locations.  The organization has a comprehensive security management policy and plan in place and committed to do everything possible within its remit to ensure safety and security.  Notwithstanding, the mandate and programming choices of International Medical Corps require staff with a high degree of resilience, sound judgment, the ability to move fast, and the willingness to travel and work in unstable situations and harsh conditions.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.