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17-529: Consultant - Conflict Sensitivity
Department:Technical Unit
Essential Job Duties/Scope of Work:
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

International Medical Corps (IMC) is implementing the regional response to the Syrian crisis since 2014 with the support from the United Kingdom Department for International Development (DFID). The objective of IMC operations is to provide life-saving emergency and medical support to conflict affected vulnerable population, which is carried out in consideration of the unintended impacts which humanitarian aid can have in supported communities. Therefore, conflict sensitivity is a core element of IMC’s programming and efforts are continuously made to minimize negative consequences and avoid exacerbating tensions and extending conflict.
Through its operations, IMC draws on the definition of conflict sensitivity as highlighted by the Conflict Sensitivity Consortium :
“A conflict sensitive approach involves gaining a sound understanding of the two-way interaction between activities and context and acting to minimize negative impacts and maximize positive impacts of intervention on conflict, within an organization’s given priorities/objectives (mandate).”
Conflict is defined as the result of parties disagreeing and acting on the basis of perceived incompatibilities, while Violent Conflict is defined as resorting to psychological or physical force to resolve a disagreement.
Stemming from the above definitions, IMC plans to streamline a conflict sensitive approach throughout its programming by:
• Gaining a sound understanding, i.e. conducting a Conflict Analysis specifically in the areas where IMC is operating;
• Acknowledging the two-way interaction, i.e., acknowledging that while conflict would have an impact on IMC interventions, the activities implemented also affect the conflict either directly or indirectly;
• Acting with a conflict-sensitive lens (in order to minimize negative impacts and maximize positive impacts on conflict), i.e. mainstreaming Conflict Sensitivity throughout IMC interventions.
Based on the above mentioned overall approach, currently, IMC is implementing a pilot phase of the conflict sensitivity framework under its Syria Crisis Response operations. As this is a pilot phase, it is applied to the areas of design which provide the best opportunities for learning. Each country team is selecting the areas of intervention, for which the framework will be piloted and learning drawn on for more comprehensive analysis and framework application.
In order to better support the country teams with developing IMC operations specific framework for conflict sensitivity, IMC is hiring a Conflict Sensitivity Advisor (CS Advisor). She/he will work on finalizing the learning from the pilot phase, developing more specific analysis for IMC operations specifically, we well as elaborating the framework and its rollout and implementation, as well as monitoring and evaluation for further improvements during the next 2.5 years.


Within the overall supervision of the regional MEAL advisor, Conflict Sensitivity Advisor will guide the work on conflict sensitivity within IMC’s Syria Crisis response. She/he will closely work with the respective country focal points (Turkey, Lebanon, Jordan and Syria teams) in order to make sure that the developed overall framework is rolled out to the countries as well as the analysis is accumulated on the regional level. The key task will also include ongoing analysis and reporting on conflict sensitivity aspects during donor reports, as well as deriving learning and facilitating its application to the programme design as the context changes in the communities where IMC operates.
Below is the list of key roles and responsibility areas of the Conflict Sensitivity Advisor, along with potential timeline and the list of deliverables.
1) Analysis of the pilot phase
The Conflict Sensitivity Advisor will facilitate the process of accumulating the learning from pilot phase and its further usage in the development of next steps. This process will include working closely with the country teams, as well as the regional team to assess the implementation process of the pilot phase on the areas that the country teams have identified.
The learning derives through the pilot phase will be put in the report format, as well as presented back to the country teams together with further recommendations.
Task 1: Analysis of the pilot phase
Deliverables Tentative timeline
Initial consultations with country teams and Middle East Regional team on CS pilot 1 week
Coordinate the analysis on country level
- Develop TOR and method for the analysis of pilot phase
- Coordinate with country focal points to carry out country level initial (descriptive) analysis
1 week
3 weeks
Analysis of country level findings as well synthesis of country pilots on regional level analysis 1 week
Pilot phase report, including key achievements, remaining gaps and recommendations 3 days
Presentation to regional and country teams TBD

2) CS Sensitization
With the objective to better support the conflict sensitivity approach development process, the CS advisor will conduct a CS sensitization process in the countries where Syria Crisis Response is being currently implemented: Turkey, Lebanon, Jordan and Syria (potentially Iraq as well). The sensitization process would include a 1 day training / workshop session with the country teams, along with country CS focal points. The workshop should also aim to facilitate the brainstorming within the country teams on conflict sensitivity in the operations conducted on country level. As a result, the team should come up with country level gaps and improvement plans. The workshop can coincide with the presentation of the pilot phase to the country teams.
The Agenda and the format of facilitation of the workshop should be prepared in advance, with further feedback from donor.
Task 2: CS Sensitization
Deliverables Tentative timeline
Develop agenda for conflict sensitization workshops / trainings
- Draft Agenda
- Consultation with country teams and regional team & finalization of agenda (also includes feedback from donor)
2 days
1 week
Conduct the workshops with the country teams:
- Turkey
- Jordan
- Lebanon
- Syria (Damascus) TBD

3) Conflict Analysis in IMC operations
Based on the analysis conducted for the pilot phase, the CS Advisor will conduct more detailed and specific analysis of conflict on IMC operations area, which will include: analysis of conflict profile, causes, actors, and dynamics. Key aspect to be considered in this stage that the analysis should specifically focus on the sector area of operations for IMC as well as the geographic locations where IMC is operating. The overall conflict analysis for Syria Crisis Response will guide this process, though the final product should be specifically targeting IMC operations.
Task 3: Conflict analysis in IMC operations
Deliverables Tentative timeline
Development of conflict analysis methodology, including, methods, tools, key questions to be answered and the timeline, as well as the outline of the final report (key headings). 1 week
Data collection 2 weeks
Analysis and report writing 1 week
Draft report and feedback phase 7 days
Final report 3 days

4) Conflict Sensitivity Framework development
Based on the findings of the conflict analysis, the CS Advisor, with close cooperation with country teams will prepare a conflict sensitivity approach / framework. The framework should include not only regional component, but also specific directions for country teams.
Task 4: Conflict Sensitivity Framework development
Deliverables Tentative timeline
Initial draft and feedback from country teams, regional team and donor 2 weeks
Finalization 1 week

5) Rolling out of conflict sensitivity framework in country specific programming
The framework roll-out process will include the application of the framework actions on country level programming. For this reason, the CS Advisor will carry out workshops in the countries which are covered in Syria Crisis Response.
Task 5: Rolling out of conflict sensitivity framework in country specific programming
Deliverables Tentative timeline
Conduct the workshops with the country teams:
- Turkey
- Jordan
- Lebanon
- Syria (Damascus) Each country 2 day workshop (workshop preparation – 1 week)
Support the application of the framework on programme design Ongoing

6) Initial test-analysis
While the ongoing monitoring and evaluation of the CS Framework will be one of the key tasks of the CS Advisor (highlighted below), the CS Advisor will carry out the initial 3 months analysis of the application of CS approach for developing recommendations on practical application and further improvements.
Task 6: Initial test-analysis
Deliverables Tentative timeline
TOR for initial analysis 3 days
Data collection from country teams on the application process 2 weeks
Initial analysis 1 week
Recommendations provided to country teams on improvement areas TBD

7) Monitoring & Evaluation of conflict sensitivity framework
While standards MEAL of the project implementation will be one of the areas where conflict sensitivity framework will be applied, the CS Advisor will also carry out ongoing monitoring and evaluation activities for the CS framework. This will include development of indicators, as well as monitoring key questions for assessment of how effective, relevant and efficient is the conflict sensitivity framework for IMC operations in case of Syria Crisis Response.
Task 7: Monitoring & Evaluation of conflict sensitivity framework
Deliverables Tentative timeline
Develop indictors and performance measurement approach, along with the timeline for monitoring 2 days
Ongoing monitoring and learning activities Ongoing

Compliance & Ethics:  Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. 

- Advanced university degree in Political Science, Sociology, Peace Studies, Anthropology, Conflict sensitivity or related;
- At least 6 years of postgraduate progressively responsible professional experience in international humanitarian or development work;
- At least 3 years specific experience in conflict-sensitive or peacebuilding programming;
- Strong understanding and experience in working with diversity, with strong demonstrated knowledge of and experience with ethnic, socio-cultural, political and historical context specifically in the Middle East;
- Knowledge and experience working in the Middle East, specifically on conflict sensitivity;
- Strong analytical, written and oral communication skills;
- Excellent facilitation, training and communication skills;
- Excellent interpersonal skills;
- Ability to plan and organize work with minimum supervision;
- Ability to work under pressure and meet tight deadlines.