International Medical Corps is an Equal Opportunity Employer.

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ER-070: Emergency Human Resources Manager
Department:Humanitarian Response
Essential Job Duties/Scope of Work:

About International Medical Corps
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Program Background
When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene—providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.

International Medical Corps has established an International Emergency Roster to ensure that emergency positions are filled in a timely manner with professionally qualified, gender balanced, geographically diverse, linguistically able, and a highly motivated corps of professionals. The team includes coordinators, logisticians, doctors and water and sanitation experts. It also includes specialists who focus on protection, prevention of sexual violence and aid for rape survivors and mental health.

Selected Emergency Response Team (ERT) members are always on standby to deploy to a crisis within 72 hours, whether they are launching into new areas or lending support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers, staff and available specialists who have been interviewed and have completed pre-deployment paperwork, orientation and training. The roster is updated on regular basis as new responders are identified and members update their areas of expertise and other relevant information. Through this expression of interest, applicants are encouraged to submit their profiles so that their information is readily available in the International Medical Corps applicant tracking system.

Job Summary
**NOTE** Candidates applying to this position are indicating that they are interested in being considered for the International Medical Corps standby roster for emergency response. Roster members will only be contacted when there is an emergency response need for which the responder is qualified for. This position will not be compensated unless responders are deployed to an emergency response.

The primary responsibility of the Emergency Human Resources Manager is to provide support the field management team and provide human resource services to international, volunteer, and national staff in an emergency response setting.

Essential Duties & Responsibilities:
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

 International Staffing and International Volunteer Related:

  • Develop an emergency response orientation package for incoming international staff, with guidance from International HR HQ Office and insure dissemination to each in-coming international staff, including Security Briefing;
  • Assist in orienting all incoming professional volunteers/expats in country and ensuring that orientation schedule, living allowance, time sheet and separation check list forms are given to them at their arrival;
  • Produce and disseminate requests for international positions;
  • Work in coordination with IMC International HR’s Human Resources, Recruitment and Travel departments and staff to facilitate recruitment of international staff and insure rapid deployment of critically needed international staffing positions;
  • Management and scheduling of all Change of Status documentation, in conjunction with Program Sector Senior Management and compliance with IMC HQ’s International HR policies and procedures;
  • Assist with all R&R requests by international staff, and assure program staffing coverage during international staff R&R leave;
  • Manage schedules, orientation, housing, and support of all incoming professional volunteer international staff (TDY’s), in conjunction with Program staffing needs and HQ HR’s professional staff availability;
  • Collect and submit applicable separation paperwork to the International HR HQ office and Emergency Finance Admin Director in country of operation for all volunteers and expats departing the field locations;
  • Collect timesheets for international staff and volunteers, leave requests and prepare leave tracking reports. Submit the same to Finance Administrative Director;
  • Act as a main point of contact with International HR in the HQ office and ensure that all HR paperwork is submitted and on file timely;
  • Assist Finance Officer in preparation of international staff payroll roster.

National Staffing-related:

  • Assist the responsible in-country personnel that oversees national staff in the development of staff requisitions for national positions;
  • Ensure that all local staff, consultants and volunteers have valid contracts (either employment contracts or time-limited contracts as appropriate for services;
  • Assist the Human Resources Manager for National Staff and his/her staff in developing accelerated emergency full cycle recruitment for national positions and interviewing national staff;
  • Provide training to HR national staff on human resource and recruitment processes, and supervision of national HR staffing build-out in IMC Field Site Offices and Sub-Offices;
  • Working with the Human Resources Manager for National Staff to insure compliance with all local National Labor Laws, Statutes, and Protocols;
  • Review job descriptions of HR National Team and revise as needed and ensure that all job descriptions are on file and signed by the staff;
  • Collect national staff timesheets.


  • Participate as a member of the Senior Management Team meetings and coordination processes;
  • Provide orientation, training and guidance on IMC’s policies and procedures with regard to international staff investigations of misconduct, performance evaluations, and causes for dismissal;
  • Insure and orient on checklist for International/National staff personnel files so team can update and complete.

Prevention of Sexual Exploitation and Abuse
Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:  Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. 


  • Bachelor's degree required; advanced degree or equivalent combination of education and work experience preferred;
  • Minimum of four years of human resources experience; with two years of experience in administrative or human resource support functions with a humanitarian non-governmental organization;
  • Experience in setting up and managing administrative and human resource management systems in an emergency response setting;
  • Ability to solve complex technical, managerial or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge;
  • Excellent negotiation, representation  and conflict management skills, the ability to maintain confidentiality in a very sensitive  environment;
  • Ability to operate at advanced levels of authority and manage significant activities, budgets, and resources to produce and take responsibility for results;
  • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work cooperatively;
  • Proven ability to solve problems independently without direct supervision;
  • Ability to work both independently and as part of a team;
  • Strong organizational and work prioritization skills;
  • Understanding of compliance requirements of donors and US labor laws and regulations in international setting; 
  • Knowledge of International Medical Corps systems and procedures desirable;
  • Excellent written and verbal communication skills in English required; working knowledge of French, Spanish or Arabic skills desirable;
  • Must be able to demonstrate cross-cultural awareness and maintain a positive working relationship with clients and colleagues with professionalism and integrity;
  • Demonstrated skills in creative problem solving particularly in limited resource settings;
  • Experience in managing, training and motivating multiethnic and multicultural teams.

International Medical Corps is a ‘first-responder’ both to natural and man-made disasters and has a mandate of working in remote locations. The organization has a comprehensive security management policy and plan in place and committed to do everything possible within its remit to ensure safety and security. Notwithstanding, the mandate and programming choices of International Medical Corps require staff with a high degree of resilience, sound judgment, the ability to move fast, and the willingness to travel and work in unstable situations and harsh conditions.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.