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19-360: Country Director- Venezuela
Country:Other
Department:International Programs
  
Essential Job Duties/Scope of Work:

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and health care to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Program Background

International Medical Corps has appointed a country representative since March 2019 who is actively participating in coordination meetings with working groups to discuss key issues, including health; Nutrition; mental health and psychosocial support; protection; and water, sanitation and hygiene (WASH). International Medical Corps has been a key collaborator in meetings with UN agencies, including the Pan American Health Organization, the Office for the Coordination of Humanitarian Affairs and the United Nations Children’s Fund, as well as with local organizations and donors.

International Medical Corps has submitted projects to several donors to address critical needs, including: (1) lack of specialized doctors and health personnel; (2) lack of maintenance for medical equipment; (3) lack of medicines and medical supplies; (4) lack of water treatment, food and potable water; (5) lack of medical waste management services; 5) lack of food supplies to address malnutrition; 6) lack of Protection services.

Additionally, as of September 3, 2019, International Medical Corps is one of the few international non-governmental organizations registered as a Civil Association non-profit organization in Venezuela and authorized to provide humanitarian services. International Medical Corps continues to work with IFRC, PAHO, UNICEF other international actors, and local non-profit organizations. By launching efforts with local organizations, International Medical Corps will prioritize not only reaching those most in need, but also building the capacity of the local organizations to provide services for the long-term. International Medical Corps has already identified local partners. International Medical Corps has shipped medicines and medical supplies with a value of more than $500,000 to Caracas, with support from the International Federation of Red Cross and Red Crescent Societies (IFRC). International Medical Corps provided medications and medical supplies directly to IFRC and Venezuelan Red Cross (VRC), who support 20 inpatient health facilities and 16 outpatient clinics in Caracas.

International Medical Corps (IMC) is now coordinating with international and local partners in Venezuela and is prepared to deliver a multi-sectoral response to meet the urgent health, water, sanitation and hygiene (WASH) in health facilities, protection and nutrition needs of families and communities. Activities will focus on providing essential services with a focus on reaching vulnerable populations, including children, pregnant and lactating women, elderly people and service evaluations. International Medical Corps, will target 22 health facilities that provides outpatient services in 11 states and will provide MMU services in 7 states and 117 communities. At the health facility level, services will include provision of pharmaceutical supplies, health and reproductive health services, capacity building, consultations, mental health services, WASH including hygiene promotion, MH, PSS service and last but not least nutrition services. International Medical Corps will work with 2 local partner at health facility level and MMU. These two are FUDEP and Fundación Nativo. As for the Protection / GBV services, IMC will support 3 women centers through partnering with 2 additional local subs – FUNDANA and Fundacion Habla.

Job Summary

The Country Director provides strategic leadership in the areas of program development, implementation, monitoring and evaluation. S/he is responsible for overseeing the development, testing and implementation of new and innovative program approaches appropriate for the context of the country. S/he works closely with, and is supported by the program/Emergency units at HQ level.

The Country Director is responsible for ensuring that program, program strategies and program quality and budgeting remain in line with International Medical Corps Global Standards, and the Mission's Strategic Plan. The Country Director ensures that IMC programming principles and strategic directions are reflected in programs and understood by all members of country mission staff.  The Country Director is responsible for ensuring integration across key programs with an emphasis on developing strong links between development and emergency programming (team composition and structure, coherent programming; program synergy; Impact Measurement, vulnerability assessments and information management, etc.) and building resilience. As the key contact person with senior programming staff, the Country Director ensures a coherent program approach with key synergies across all programs.

The Country Director is responsible for reviewing monthly budget expenditure reports, pipeline, donor reports and receivables with Finance staff and regional finance advisors on a monthly basis and ensures program staffs are managing budgets appropriately, effectively and efficiently. S/he provides information for audit reviews audits reports and support the implementation of internal and external audit recommendations to make sure the CO complies with donor’s policies and procedures.

Country Director is responsible in maintaining good working relationships with host government officials, donors and other partners.  S/he is expected to play key role in mobilizing funds.

Main Responsibilities

 To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

  • Develop country specific strategic plan and proposals for programs that will successfully transition our recovery programs to more long-term development programs;
  • Work closely with the MoH to identify a strategy for the strengthening the health care system including MHPSS;
  • Represent the organization and liaise with local and national authorities, UN, NGO, and donor agencies to promote the organizations programs, facilitate successful coordination of activities and ensure transparency and accountability to all stakeholders;
  • Participate in writing and reviewing proposal applications;
  • Provide technical inputs and assistance to programs with particular reference to financial management and reporting systems;
  • Participate in UN Cluster coordination to ensure programs playing a vital role and to secure required support from the cluster coordination mechanism and the UN funding instruments;

Program Development

  • Primarily responsible for expanding country portfolio;
  • Pursue new sources of donor funding and maintain adequate donor funding levels to sustain identified program and support activities
  • Drafting and editing proposals;
  • Remaining aware of donor funding intentions.

Human Resources

  • Oversee the recruitment and selection of qualified program field staff, recommend promotions, disciplinary action and termination of staff in consultation with supervisors;
  • Collaborate with security staff to maintain security of staff in the field locations;
  • Make frequent site visits to facilities to ensure that appropriate care and training are being conducted and to offer support to field staff;
  • Maintain open lines of communications with all field staff.

Training/ Capacity Building

  • Determine training needs for the field staff;
  • Train senior national staff to increase their responsibilities in order to build capacity and ensure sustainability of programs;
  • Advocate and plan for professional development for expat and national staff

Working Relationships

  • Maintain frequent communication with Regional Director and desk to ensure program activities and objectives are communicated;
  • Work with, Finance officer, MHPSS Coordinator and M&E officer to ensure the coordination of programs;
  • Represent the organization at task force meetings, assessment missions, camp coordination meetings, UN coordination meetings, INGO coordination meetings;
  • Interface with national government and relevant agencies to ensure mutual understanding of programs and maximize resource distribution and allocation of available funds;

Representation

  • Serve as the principal liaison with Donors on matters related to the program to ensure financial and programmatic accountability to Donor;
  • Establish and update contact details of potential Donors in-country;
  • Participate in Donor meetings and communicate relevant information to HQ ;
  • Work with key Donor Staff to develop and maintain optimum financial and programmatic relationship;
  • Ensure maximum visibility of the Agency amongst the NGO community;
  • Lead the production of reports and ensure the timeliness and accuracy of information provided, as well ensuring confidentiality of sensitive information;
  • Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors

Security

  • The Country Director is ultimately responsible for the security management of staff, operations, assets and directs country-specific response to security threats and incidents, up to and including management of evacuation;
  • Monitor security level and consult with the Country Security Manager and Director of Global Security to upgrade or downgrade levelResponsible for ensuring that Incident Report Forms are completed and submitted to HQ Security in a timely manner (within 12 hours;
  • Responsible for ensuring all staff are given a security briefing, and required documentation upon entry into the country;
  • Ensure application and compliance of security protocols and policies In cooperation with the Security Coordinator, monitor the security situation and inform the HQ Security Office through weekly security report;
  • Ensure that country security guidelines, SOP’s and policies are updated twice annually (July 31 and January 31) including contingency planning for evacuation, in accordance with agency protocols and respected by all staff;
  • Ensure adequate security funding is budgeted;

Compliance & best practices: -

  • Committed to fraud detection, risk reduction and fraud reporting; ensure compliance with IMC policies and procedures, donor regulations and local laws.
  • Ensure procurement, transfers and disposals of commodities and software that are subject to Export Compliance are in line with applicable licenses or need new licenses and related actions are properly documented.
  • Ensure that vendor due diligence actions are carried out (and documented) as per required procedures including vendor registration, vendor performance, price/vendor information shared among NGOs, market surveys conducted regularly. Conduct physical verification as required.
  • Work with Finance, Compliance and audit focal points to assess compliance with internal controls and required procurement documentation. Conduct verification of Procurement Inspection checklist and ensure that risks associated to procurement are evaluated regularly and plans are developed to tackle those. Review procurement documentation, internal and external audit reports to detect procurement related risks. Work with country teams to implement corrective measures.
  • Work with senior budget holders review Warehouse spot check calendars is developed to ensure that risks associated to warehouse management are highlighted and plans developed to tackle those. Conducts spot check and control evidence verifications as required.
  • Work with Program Audit Unit team to assess implementation of supply chain and procurement planning procedures for existing and future projects, report gaps and propose corrective measures

Code of Conduct
It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.

Qualifications:

Experience

  • 7-10 year of project management experience (management, planning, staff development and training skills) in emergency / development programs;
  • 2-3 years of experience in a senior-level management position in a field-based post;
  • Significant experience in development programs, mainly in the protection and health fields;
  • Comprehensive knowledge and working experience with USAID/OFDA, World Bank, EU, DfID and other donors;
  • Minimum financial management including preparing and managing budgets, banking activities, contracts and negotiations;
  • Experience in developing and managing procurement and logistical procedures and policies
  • Skills and knowledge in program sustainability and capacity building, public-private partnerships and project monitoring and evaluation (both quantitative and qualitative methods)
  • Strong writing, presentation and program development skills;
  • Extensive fundraising and representational experience;
  • Proven capabilities in leadership required; and
  • Strong negotiation, interpersonal and organization skills

Competency

  • Commitment and demonstrated skills to build national staff capacity in the areas of logistics management, supervision and monitoring.
  • Strong organizational and problem-solving skills with analytic approach.
  • Strong interpersonal, management and leadership skills. Experience in remote management.
  • Ability to work in participatory manner with staff to assess needs, implement and monitor activities.
  • Ability to integrate and work well within multiethnic and multicultural team.
  • Ability to work in harsh conditions, often in remote areas,
  • Some record of experience with donor (especially, OFDA, ECHO, DFID, BPRM, UN-Agencies specific procedures,
  • Ability to work in harsh conditions, often in remote areas,
  • Proficiency with MS Word and Excel (minimum requirement).

Other

  • Fluency in English and Spanish written and spoken

Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex , sexual orientation, national or ethnic origin, age, disability or status as a veteran.