International Medical Corps is an Equal Opportunity Employer.

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19-038: PSEA Investigator
Department:Ethics and Compliance
Essential Job Duties/Scope of Work:

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and health care to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

International Medical Corps Jordan Country Office is operating in a transitional context gradually evolving from emergency to post-conflict and development with a portfolio of approximately $ 18 million through an organization of more than 500 national and 8 international employees.

Co-ordination of Safeguarding Investigation activities in Jordan under the direction of HQ Investigations Unit.

Main Responsibilities:
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

  • Under direction of HQ Investigations Unit, develops action plans which determine scope, timing, and direction of PSEA and Safeguarding investigations
  • At the direction of the head of Investigations, conducts preliminary data gathering related to complaints received. 
  • Conducts objective, fair, thorough, unbiased and timely investigations into allegations of PSEA, Trafficking in Persons, Child Safeguarding and Sexual Harassment 
  • Conducts field visits to obtain relevant evidence and information 
  • Reviews and research evidence/documents to draw conclusions 
  • Organizes and conduct interviews 
  • Documents all investigative steps 
  • Produces professional investigation reports with recommendations 
  • Tracks that Country Management have implemented recommended remediation plans 
  • Keep management up to date on Safeguarding measures taken and plans for future action. 
  • Remains up-to-date on relevant trends and activities in the global compliance profession within the NGO community. 
  • Performs other duties as assigned.

Code of Conduct
It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.

  • Bachelors degree in relevant discipline 
  • Certification in SEA/Protection Systems investigation


  • Minimum 5 years’ experience in humanitarian relief with at least 3 years’ experience in SEA/Safeguarding investigation
  • Experience in effectively leading and completing SEA/Safeguarding/Protection systems investigations in challenging environments


  • Ability to communicate clearly and effectively in English and Arabic both orally and in writing
  • Ability to train staff 
  • Ability to establish and retain effective working relationships with other staff 
  • Ability to lead and coordinate other staff 
  • Ability and willingness to travel to IMC program locations as required.

Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.