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18-214: Medical Coordinator
Department:Technical Unit
Essential Job Duties/Scope of Work:
International Medical Corps provides emergency relief to those struck by disaster no matter where they are, no matter what the conditions, working with them to recover, rebuild and gain the skills and tools required for self-reliance.  IMC in Jordan one of big responsible agencies for primary and secondary care service provision in both Refugees camps, and responsible for provision of reproductive health services in urban, works with the ministry of health on building the capacity and extend the services to refugees and host community.
The Medical Coordinator prime responsibilities are to manage the day-to-day activities of the health program and the training of the health staff. The Medical Coordinator will provide medical expertise and guidance for the clinical staff, ensure regular and adequate drug supplies for all program sites, monitor and evaluate health program activities, and ensure the highest standards of care within the programming of the Health Department. The Medical Coordinator will also work closely with the Program Director and the Country Director to effectively harmonize and health programming across the different sub-sectors IMC is implementing; bringing in line the efforts in clinical care, outreach, and nutrition in order to have a more balanced and consolidated approach to health care.

The Medical Coordinator will also be responsible for developing staff capacity and strengths in the areas of health programming which are vital to the mission and at the core of the Agency’s expertise.

  1. Program Management
  • Work closely with the Program Director, senior management, and field teams to ensure the highest technical quality of services provided
  • Work closely with the Program Director, senior management, and field teams to determine the operational needs of the health department for primary health care and secondary health care activities within the scope of the grants and budgets
  • Ensure program deliverables are met according to the highest standards
  • Work closely with the medical doctors and health teams to determine the training needs of the clinical staff
  • Provide input for monthly field reports in order to provide donor reporting, analyze trends, and adjust the programs as needed
  • Work with government health authorities and international agencies at the field level to ensure implementation of standardized health programming
  • Work with Director of programs, field teams, partnering agencies and national health authorities for outbreak preparedness and contingency planning for camp and out-of-camp populations
  • Work with field teams to ensure provision of basic life saving services in case of full evacuation of re- locatable staff due to insecurity
  • Work with Director of programs, senior management, and field teams to plan for future program directions in terms of beneficiary needs, new sites, and/or new programs
  • Work with the program team to draft concepts for future funding following the protocols and formats of each relevant donor
  • Work with field teams and logistics to procure drugs in a timely manner to ensure adequate supply based on site consumption while adhering to national drug protocols and program budgets
  • Analyze pharmacy reports to monitor drug consumption per site and adjust program as needed
  • Regularly update country office on progression of programs as per protocol
  • Maintain flexibility to take on added responsibility as and when needed

2. Representation

  • Attend field health coordination meetings as well as other coordination meetings which are relevant to health department programs and communicate relevant information to the Director of programs and other health staff
  • Ensure maximum visibility of the agency amongst the NGO community
  • Lead the production of reports at site and ensure the timeliness and accuracy of information provided, as well ensuring confidentiality of sensitive information.
  • Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organization’s Code of Conduct, ethics, values and stand-point with regard to internal and external actors


3. Human Resources Management

  • Assist in the selection and training of qualified health staff, recommend promotions, disciplinary action and termination of staff in consultation with the Program Director and Finance Director
  • Supervise the day-to-day health staff to ensure smooth and effective operations
  • Ensure compliance to local labor laws including working hours
  • Maintain open lines of communications with all field staff


4. Training/ Capacity Building

  • Determine training needs medical staff
  • Train senior national staff to increase their responsibilities in order to build capacity and ensure sustainability of programs
  • Advocate and plan for professional development for expat and national staff


5. Working Relationships

  • Maintain frequent communication with Director of programs and the Country Director to ensure program activities and objectives are communicated
  • Work with Finance and Logistics staff to ensure the coordination of procurement and receipt of program supplies and that purchases are made within budgeted targets
  • Attend coordination meetings which are relevant to country activities or as assigned
  • Interface with national government and relevant agencies as necessary


6. Security

  • Ensures application and compliance of security protocols and policies


  • Minimum degree in medicine; Master’s in Public Health an advantage
  • Minimum 5 years’ experience in overseas programs (preferably developing country or low- resource setting with an NGO) managing programs in primary and secondary health care (maternal and child health, reproductive health, communicable diseases, non-communicable diseases, community health) and emergency response
  • Must have experience with various donors, including UNHCR, UNFPA, ECHO, PRM, DFID, etc. including proposal and report writing
  • Must have excellent communications skills, both oral and written
  • Must have excellent self-motivation skills
  • Experience in effectively dealing with international and headquarters staff, as well as donor agencies, government officials, and other NGO’s; the ability to work with a broad spectrum of people and cultures
  • Ability to exercise sound judgment and make decisions independently
  • Extremely flexible, and have the ability to cope with stressful situations
  • Ability to relate to and motivate staff effectively
  • Creativity and the ability to work with limited resources
  • Ability to assume non-medical responsibilities from time to time to cover for other team members
  • Skills and knowledge in program sustainability and capacity building, public-private partnerships and project monitoring and evaluation (both quantitative and qualitative methods)
  • Proven capabilities in leadership required
  • Strong negotiation, interpersonal and organization skills