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18-489: Medical Coordinator
Country:Yemen
Department:International Programs
  
Essential Job Duties/Scope of Work:

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility for rapid response to emergencies. International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Background

International Medical Corps has been working in Yemen since 2012 and implements its programs through the country office in Sana'a and two field offices (Ibb and Aden). As the emergency has evolved, International Medical Corps has continued providing essential lifesaving support to communities under volatile conditions in the health, nutrition, WASH, and FSL sectors. International Medical Corps is currently implementing in seven governorates of Yemen: Sana'a, Amanat Al-Asimah, Ibb, Taiz, Aden, Lahj, and Al Dhale'e. Across all seven governorates, IMC’s Yemen response consists of integrated projects aimed at delivering a core package of interventions to reach the most vulnerable, conflict-affected, and/or displaced communities with funds from a diverse portfolio of institutional and private donors. International Medical Corps is supporting over 60 Primary Health Care facilities and 3 secondary health care facilities in Aden, Sana’a and Taiz governorates. International Medical Corps has built partnerships with government authorities such as Ministry of Planning and International Cooperation (MOPIC), Ministry of Public Health and Population (MOPHP), National Security, Cleaning Fund, General Authority for Rural Water Supply Projects (GARWSP), Ministry of Agriculture, in order to facilitate access to facilities and communities, for monitoring, and to support the transportation of supplies. International Medical Corps also participates in clusters and coordinates with local and International NGOs to improve quality and to avoid duplication support.

Job Purpose

The Medical Coordinator is responsible for developing and supervising International Medical Corps' health program activities in Yemen. S/He provides leadership, direct management, and technical guidance to the health team and is accountable for the development and implementation of high quality health services through an integrated program approach and that the high-quality is achieved according to Yemen national and international standards. This position is based in Sana’a with frequent monitoring/supervision visits and time spent across the other governorates where International Medical Corps implements health programs. The Medical Coordinator will be extensively involved in internal (operation, support and other sector) and external collaboration (Ministry of Public Health Promotion, the Health Cluster, health sector technical working groups). The Medical Coordinator will represent International Medical Corps at donor meetings, cluster meetings, and other inter-agency meetings and will collaborate with national counterparts and other key stakeholders. Within International Medical Corps, the Health Manage will remotely manage national health team to country wide effective project implementation. This position will work under the supervision of the Program Director and in collaboration with Finance Director, Grants and Information Coordinator, Logistic Coordinator and the MEAL Manager.

Main Responsibilities
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Technical Guidance and Leadership 50%

-Lead implementation of health services in the project areas guided by project objectives and goals, MoPHP standards, Sphere standards, and IMC Minimum standards.
-Provide technical oversight to ensure integration of health activities with other sectors, including WASH and food security and Nutrition
-Contribute to development and implementation of International Medical Corps Yemen’s Country Health Strategy and Annual Plan.
-Collaborate with the Program Director and Country Director to identify and develop new program opportunities and consider program expansion into new localities.
-Take lead in drafting health proposals, budgets, work plan, procurement plan, staffing plan,
-In conjunction with the MEAL Manager, adapt tools for data collection, analysis and reporting; take lead in interpreting collected data in health and corrective action
-Develop quantitative and qualitative reports of health project activities for different grants in line with appropriate reporting guidelines.
-Mentor health team members (including clinical staff) to build capacity and enable them to take on leadership roles, facilitate trainings, staff management, data collection and reporting.
-Supervise health project staff performance
-Travel to International Medical Corps to sites for supervisory visits to monitor the quality of implementation.

Program Design, Development, and Implementation 40%

-Ensure that all services and case management are based on MoPHP standards, donor requirements, and WHO guidelines and protocols.
-Plan and coordinate implementation of all health activities; ensure progress towards program indicators
-Proactively monitor program implementation, promptly reporting unexpected delays, costs or quality issues to Program Director and Grants & information Coordinator with proposed solutions and undertake appropriate corrective action.
-Using the monthly pipeline, track health budget verses actuals and adjust activity work plan accordingly. Ensure proper budget spending trend in accordance with Donor and International Medical Corps procedures.
-Work with health team to ensure that health program supplies are of acceptable standards.
-Contribute to the preparation of monthly sitreps.
-Ensure timely submission of health staff timesheets in collaboration with HR/Finance department.
-Plan and follow up on health program staff leave requests, absentees etc. in collaboration with HR department.
-Participate in recruitment of all health and nutrition program and facility staff, including identifying gaps, drafting ToRs, and participating in recruitment, as necessary.

Representation and Coordination 10%

-Maintain strategic relations with health cluster partners, MOPHP
-Represent IMC and liaise with local authorities, MOPHP, UN, and I/NGOs to promote International Medical Corps profile, facilitate successful coordination of activities, and ensure transparency in the community.
-Collaborate regularly with other sectors, especially WASH to monitor, prepare for and respond to disease outbreaks.
-Collaborate with the HQ Global Health Advisors to provide updates on the program, discuss emerging challenges, and collaborate on the design of new programs or changes to existing programs


Code of Conduct
It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.



International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility for rapid response to emergencies. International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Background

International Medical Corps has been working in Yemen since 2012 and implements its programs through the country office in Sana'a and two field offices (Ibb and Aden). As the emergency has evolved, International Medical Corps has continued providing essential lifesaving support to communities under volatile conditions in the health, nutrition, WASH, and FSL sectors. International Medical Corps is currently implementing in seven governorates of Yemen: Sana'a, Amanat Al-Asimah, Ibb, Taiz, Aden, Lahj, and Al Dhale'e. Across all seven governorates, IMC’s Yemen response consists of integrated projects aimed at delivering a core package of interventions to reach the most vulnerable, conflict-affected, and/or displaced communities with funds from a diverse portfolio of institutional and private donors. International Medical Corps is supporting over 60 Primary Health Care facilities and 3 secondary health care facilities in Aden, Sana’a and Taiz governorates. International Medical Corps has built partnerships with government authorities such as Ministry of Planning and International Cooperation (MOPIC), Ministry of Public Health and Population (MOPHP), National Security, Cleaning Fund, General Authority for Rural Water Supply Projects (GARWSP), Ministry of Agriculture, in order to facilitate access to facilities and communities, for monitoring, and to support the transportation of supplies. International Medical Corps also participates in clusters and coordinates with local and International NGOs to improve quality and to avoid duplication support.

Job Purpose

The Medical Coordinator is responsible for developing and supervising International Medical Corps' health program activities in Yemen. S/He provides leadership, direct management, and technical guidance to the health team and is accountable for the development and implementation of high quality health services through an integrated program approach and that the high-quality is achieved according to Yemen national and international standards. This position is based in Sana’a with frequent monitoring/supervision visits and time spent across the other governorates where International Medical Corps implements health programs. The Medical Coordinator will be extensively involved in internal (operation, support and other sector) and external collaboration (Ministry of Public Health Promotion, the Health Cluster, health sector technical working groups). The Medical Coordinator will represent International Medical Corps at donor meetings, cluster meetings, and other inter-agency meetings and will collaborate with national counterparts and other key stakeholders. Within International Medical Corps, the Health Manage will remotely manage national health team to country wide effective project implementation. This position will work under the supervision of the Program Director and in collaboration with Finance Director, Grants and Information Coordinator, Logistic Coordinator and the MEAL Manager.

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Technical Guidance and Leadership 50%

·         Lead implementation of health services in the project areas guided by project objectives and goals, MoPHP standards, Sphere standards, and IMC Minimum standards.

·         Provide technical oversight to ensure integration of health activities with other sectors, including WASH and food security and Nutrition

·         Contribute to development and implementation of International Medical Corps Yemen’s Country Health Strategy and Annual Plan.

·         Collaborate with the Program Director and Country Director to identify and develop new program opportunities and consider program expansion into new localities.

·         Take lead in drafting health proposals, budgets, work plan, procurement plan, staffing plan,

·         In conjunction with the MEAL Manager, adapt tools for data collection, analysis and reporting; take lead in interpreting collected data in health and corrective action

·         Develop quantitative and qualitative reports of health project activities for different grants in line with appropriate reporting guidelines.

·         Mentor health team members (including clinical staff) to build capacity and enable them to take on leadership roles, facilitate trainings, staff management, data collection and reporting.

·         Supervise health project staff performance

·         Travel to International Medical Corps to sites for supervisory visits to monitor the quality of implementation.

Program Design, Development, and Implementation 40%

·         Ensure that all services and case management are based on MoPHP standards, donor requirements, and WHO guidelines and protocols.

·         Plan and coordinate implementation of all health activities; ensure progress towards program indicators

·         Proactively monitor program implementation, promptly reporting unexpected delays, costs or quality issues to Program Director and Grants & information Coordinator with proposed solutions and undertake appropriate corrective action.

·         Using the monthly pipeline, track health budget verses actuals and adjust activity work plan accordingly. Ensure proper budget spending trend in accordance with Donor and International Medical Corps procedures.

·         Work with health team to ensure that health program supplies are of acceptable standards.

·         Contribute to the preparation of monthly sitreps.

·         Ensure timely submission of health staff timesheets in collaboration with HR/Finance department.

·         Plan and follow up on health program staff leave requests, absentees etc. in collaboration with HR department.

·         Participate in recruitment of all health and nutrition program and facility staff, including identifying gaps, drafting ToRs, and participating in recruitment, as necessary.

Representation and Coordination 10%

·         Maintain strategic relations with health cluster partners, MOPHP

·         Represent IMC and liaise with local authorities, MOPHP, UN, and I/NGOs to promote International Medical Corps profile, facilitate successful coordination of activities, and ensure transparency in the community.

·         Collaborate regularly with other sectors, especially WASH to monitor, prepare for and respond to disease outbreaks.

·         Collaborate with the HQ Global Health Advisors to provide updates on the program, discuss emerging challenges, and collaborate on the design of new programs or changes to existing programs



Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.

Qualifications:
-Master’s degree in Public Health or clinical discipline
-A Medical Doctor bachelor degree in Medicine (MBChB, MBBS) is required

Experience


-A minimum 5 years of experience in managing health programs in emergency settings.
-International experience required with previous experience in the Middle East
-Experience in managing and working with a multicultural staff.
-Ability to motivate and counsel staff working in a complex emergency environment.
-Experience writing proposals and managing information related to large-scale emergency response and reporting to donors OFDA, WHO, OCHA)
-Insight into health services integrated programming
-Demonstrated analytical, motivational, communication, project conceptualization and planning skills
-Experience and understanding of key intuition donors’ policies, guidelines and strategies e.g. USAID, OFDA, ECHO, and UN
-Experience in conducting assessments, analyzing and interpreting health data and writing reports to a high technical standard
-Demonstrated experience of working closely with support functions (finance and logistics) on activity and procurement planning.

Competency
 

-Work well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well
-Strong participatory leadership and interpersonal skills.
-Ability to exercise sound judgment and make decisions independently
-Strong verbal and written communication experience
-Flexible, able to cope with stressful situations and frustrations
-Fluent in English (oral and written). Arabic is a plus

Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.