International Medical Corps is an Equal Opportunity Employer.

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18-045: Human Resources Coordinator
Department:Human Resources
Essential Job Duties/Scope of Work:


The HR Coordinator is responsible for providing strategic leadership. The HR Coordinator will ensure high quality and efficient staff recruitment, contracts management, orientation, learning and development, performance management, compensation and benefits, code of conduct compliance, employee engagement and staff care. The HR Coordinator will provide technical support and capacity building for HR team and will be working closely with the HR Managers/Officers to facilitate the development of a highly effective, strategic HR function. This position reports directly to the Deputy Country Director-Operations.


  • Assess capacity of HR staff across IMC offices in Iraq in their ability to appropriately and adequately manage all HR issues and address any gaps.
  • Work with the HR Managers/Officers, Legal department to ensure staff understand and apply HR best practices and IMC policy, and engaging staff to foster and implement a creative and productive workplace that actively promotes learning and staff development.
  • Ensure IMC HR Manual is updated and circulated to all staff as required.
  • Develop a training and mentoring plan to enable HR Department to work efficiently.
  • Liaise closely with IMC Lawyers to ensure IMC is fully compliant with Iraq Labor Law.
  • Serve as a member of the Country Management Team.
  • Maintain a healthy and empowering office environment that encourages open, honest and productive communication among IMC staff by delivering an employee engagement and communication strategy.
  • Support the management, coaching and development of national staff to build a cadre of skilled, committed and motivated staff.
  • Work with HR Team and other department heads to update orientation/onboarding materials for new staff orientation and conduct training for all HR staff to carry out orientations effectively.
  • Work with HR Managers/Officers to conduct training sessions specifically aimed at transparent recruitment process, contract management, HR reporting, staff personnel files management and effective orientation.
  • Review contracts, employee data & records, leave administration and compliance to HR policies and procedures and work with HR Managers/Officers to conduct training aimed at all HR staff.
  • Review all personnel files and related HR documents country wide and work with HR team to ensure all files are up to date and in compliance with IMC policy.
  • Work with HR Managers/Officers to develop and execute capacity building plan aimed at Human Resources staff across IMC Iraq to enable them deliver timely and accurate HR services.
  • Support and provide guidance to the Department Heads, HR Managers/Officers staff to effectively implement Performance Management Program and link it to staff development/capacity building and training.
  • Serve as a mentor for and build the capacity of HR team to ensure sustainable and reliable HR services in all field offices.
  • Ensure standardization of HR forms across offices and ensure use and sharing of best practices between field locations.
  • Actively participate in proposal design and kick off meetings, specifically advising on organizational structure, position scoping and other inputs critical to ensure strong HR foundation to support program quality.
  • Escalate code of conduct issues.
  • Perform other tasks as requested by supervisor.





  • Master degree or equivalent education in HR/Management/Business
  • 5 years of progressive HR professional experience with a minimum of 3 years as a head of HR department or equivalent experience
  • Demonstrated success as an HR generalist supporting employee groups of 200+ employees in multiple locations within the country required.
  • Demonstrated success in supporting senior management and building relationships.
  • Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, and training and development
  • Strong collaborator with effective interpersonal and analytical skills
  • Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced.
  • Must be comfortable in being a proactive member of the senior management team. Must have a proven track-record of proactively identifying and communicating potential problems and proposing solutions.
  • Must be able to function effectively in a loosely structured, but complex work environment and to set appropriate priorities and deal effectively with competing priorities and pressure
  • Ability to carry out responsibilities independently with minimal technical support.
  • Capable of managing conflict and conflicting views.
  • Superb written and verbal communication skills required.
  • Fluency in English, both written and spoken. Arabic is an advantage.
  • Committed to staff training and development and effective at facilitation.
  • Commitment to the IMC's mission, purpose and values.