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ER-062: Emergency Mental Health Coordinator MHPSS
Department:Humanitarian Response
Essential Job Duties/Scope of Work:

About International Medical Corps
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Program Background
When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene—providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.

International Medical Corps has established an International Emergency Roster to ensure that emergency positions are filled in a timely manner with professionally qualified, gender balanced, geographically diverse, linguistically able, and a highly motivated corps of professionals. The team includes coordinators, logisticians, doctors and water and sanitation experts. It also includes specialists who focus on protection, prevention of sexual violence and aid for rape survivors and mental health.

Selected Emergency Response Team (ERT) members are always on standby to deploy to a crisis within 72 hours, whether they are launching into new areas or lending support to International Medical Corps teams already on the ground. International Medical Corps maintains a roster of volunteers, staff and available specialists who have been interviewed and have completed pre-deployment paperwork, orientation and training. The roster is updated on regular basis as new responders are identified and members update their areas of expertise and other relevant information. Through this expression of interest, applicants are encouraged to submit their profiles so that their information is readily available in the International Medical Corps applicant tracking system.

Job Summary
**NOTE** Candidates applying to this position are indicating that they are interested in being considered for the International Medical Corps standby roster for emergency response. Roster members will only be contacted when there is an emergency response need for which the responder is qualified for. This position will not be compensated unless responders are deployed to an emergency response.

The primary responsibility of the Emergency Mental Health Coordinator MHPSS is to ensure the implementation of mental health and psychosocial services in an emergency field hospital setting.  These include inpatient and out-patient services.

Essential Duties & Responsibilities:
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.


  • Provide technical and administrative support to national mental health and psychosocial program staff; providing guidance on planning, implementation, monitoring, evaluation, and reporting of MHPSS activities in different sites;
  • Conduct routine project needs assessments and program reviews to ensure successful implementation and donor compliance as well as compliance with IMC MHPSS Quality Standards;
  • Manage MHPSS program team ensuring there is adequate cover during periods of absence, training needs are met and performance evaluated;
  • Work directly with any MHPSS Consultants when required by the program;
  • Ensure link and coordination between MHPSS department, and other departments/sectors especially protection and health department;
  • Participate and represent MHPSS program in regular staff meetings, meetings with donors, regional meetings, ETC.;
  • Liaise closely with any new or previous sub grantees;
  • Participate in IMC ERT team for strategic planning; working to create MHPSS component in country strategy;
  • Assess the capacity of the local staff and work on a capacity building plan that is in line with the program and country strategic objectives;
  • Participate in identification and hiring of MHPSS program staff;
  • Participate in performance appraisal of national and expatriate MHPSS staff;
  • The MHPSS Coordinator reports directly to Emergency Response Team Director or Emergency Hospital Director, and receives technical support from regional and global MHPSS advisors.

External Coordination:

  • Actively participate in or co-chair interagency Mental Health and Psychosocial Support reference group together with representatives from other agencies and organizations;
  • Represent International Medical Corps at other relevant coordination meetings and cluster meetings (e.g. health, protection);
  • Work to improve interagency coordination, sharing of information, and promote MHPSS guidelines, best practices and IASC MHPSS reference group endorsed materials and resources, including translation and dissemination of global MHPSS guidelines and materials and planning joint assessments and response strategies;
  • Liaise and collaborate with existing government structures, local authorities and NGOs/CBOs in organizing MHPSS activities;
  • Identify and work with suitable local partner organizations and institutions for joint MHPSS work;
  • Identify and where appropriate collaborate with existing formal and informal community leaders and service providers.


  • Conduct an MHPSS needs assessment among the affected populations in consultation with IMC MHPSS TU advisors, using assessment tools consistent with IASC guidelines and the MHPSS WHO/UNHCR assessment toolkit such as the extent of mental health integration at hospitals and PHC clinics, conducting a rapid community based assessment of MHPSS needs, and resources, mapping of existing services and supports;
  • With support from International Medical Corps technical advisors, produce high quality report and disseminate and discuss findings externally, including with donors.

Program Development:

  • Take a lead in MHPSS program development and proposal writing in consultation with IMC MHPSS TU advisors;
  • Develop the strategy and mechanisms to integrate a mental health and psychosocial support into IMC programs in keeping with IASC guidelines of mental health and psychosocial support in emergencies.

Training and Capacity Building:

  • Assess and initiate training of identified staff in appropriate skills in consultation with IMC MHPSS technical advisors;
  • Train emergency response team staff and national staff in key relevant aspects of IASC guidelines and Psychological First Aid (PFA);
  • Organize external workshops in coordination with other agencies and organizations such as IASC MHPSS Guidelines orientation;
  • Organize tailored training and continued on the job mentoring and capacity building for national staff;
  • Produce and share training materials and training reports including relevant data such as attendance, pre and post tests, training evaluations.

Reporting and Monitoring and Evaluation:

  • Develop data collection tools and forms to capture MHPSS activities, results and impact in consultation with IMC MHPSS advisors;
  • Establish Systematic data collection for reports;
  • Take a lead in writing MHPSS section of all donor reports;
  • Submit data required for donor reports, and monthly reports;
  • Submit program information, data and success stories to promote visibility for International Medical Corps use such as website and social media promotions.

Prevention of Sexual Exploitation and Abuse
Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:  Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. 

  • Masters level degree or equivalent in social science (e.g. psychology, clinical social work or sociology);
  • Minimum of three years of progressively responsible professional experience in humanitarian MHPSS work, including in emergencies and in conflict settings;
  • Knowledgeable in and has used the IASC MHPSS guidelines and best practices as part of their previous work experience;
  • Demonstrable technical expertise in the assessment of and design and delivery of responses to pre-existing and emergency induced MHPSS needs;
  • Training experience required; capacity and proven track record in national staff and partner training, including capacity building of the national counterparts to management level;
  • Strong organizational and supervisory skills;
  • Experience in working in the country or region is a plus;
  • Excellent written and verbal communication skills in English required; working knowledge of French, Spanish or Arabic skills desirable;
  • Must be able to demonstrate cross-cultural awareness and maintain a positive working relationship with clients and colleagues with professionalism and integrity;
  • Demonstrated skills in creative problem solving particularly in limited resource settings;
  • Experience in managing, training and motivating multiethnic and multicultural teams.

International Medical Corps is a ‘first-responder’ both to natural and man-made disasters and has a mandate of working in remote locations.  The organization has a comprehensive security management policy and plan in place and committed to do everything possible within its remit to ensure safety and security.  Notwithstanding, the mandate and programming choices of International Medical Corps require staff with a high degree of resilience, sound judgment, the ability to move fast, and the willingness to travel and work in unstable situations and harsh conditions.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.