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17-209: Program Manager
Country:South Sudan
Department:International Operations
Essential Job Duties/Scope of Work:
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.


The primary function of the Program Manager includes supporting the Program Coordinator in the implementation or program activities inclusive of; supervision of staff, day to day administration of overall programs.


To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation

1. Program Management
- Work closely with the Program Coordinator field teams to determine the operational needs of the program within the scope of the grants
- Analyze data gathered and propose alternative strategies of program implementation
- Compile monthly and quarterly reports, ensuring statistics are correct and on time
- Implement and maintain prescribed reporting systems to monitor and evaluate the objectives, indicators and outcomes of the country programs
- Contribute to production of proposals for new projects
- Work with field teams and logistics to procure program supplies within program budgets
- Regularly update country office on progression of programs as per protocol
- Compile program and donor reports and assists with development of future programs as needed
- Liaise closely with local authorities, donor and partner agencies to ensure program compliance with donor policies and regulations and complementary with other agencies' efforts
- Maintain flexibility to take on added responsibility as and when needed

2. Representation
- Attend coordination meetings which are relevant to country programs
- Represent the organization at task force meetings, assessment missions, camp coordination meetings, UN coordination meetings, INGO coordination meetings as appropriate
- Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors

3. Human Resources Management
- Supervise staff to ensure their smooth and effective operations
- Assist in the selection and training of qualified program staff and recommend promotions, disciplinary action and termination of staff in consultation with the Program Coordinator, Country Director and Finance Director
- Ensure compliance to local labor laws including working hours
- Maintain open lines of communications with all field staff

4. Training/ Capacity Building
- Determine training needs for subordinate staff
- Train national staff to increase their responsibilities in order to build capacity and ensure sustainability of programs
- Advocate and plan for professional development for all subordinate staff

5. Working Relationships
- Maintain frequent communication with Program Coordinator to ensure program activities and objectives are communicated
- Work with Logistics staff to ensure the coordination of programs supplies are within budgeted targets
- Attend coordination meetings which are relevant to country activities
- Interface with national government and relevant agencies as necessary

6. Security
- Ensures application and compliance of security protocols and policies

7. Prevention of Sexual Exploitation and Abuse
- Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

8. Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

Compliance & Ethics:  Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values. 


- Master’s degree in Public Health, International Development and/or in a relevant field of study
- Three years experience in program design and evaluation, of which at least one year in developing countries or resource deprived environment or equivalent combination of education and experience.
- Exposure to supervisory experience
- Familiarity with International humanitarian operations, coordination structures, and the mandates of donors, UN agencies, and other NGOs
- Cross-cultural awareness and insight into Health care issues
- Ability to exercise sound judgment and make decisions with limited supervision
- Extremely flexible, and have the Ability to cope with stressful situations and frustrations
- Ability to relate to and motivate local staff effectively
- Creative and able to work with limited resources
- Team player and strong communication skills, both oral and written
- Proficient in computer applications, especially with MS Word and MS Excel, MS PowerPoint a plus