International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and health care to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
In response to the devastation caused by Hurricane Dorian in the Bahamas, International Medical Corps has deployed a emergency response team consisting of doctors, nurses, logisticians, mental health and psychosocial support services (MHPSS) specialists, and water, sanitation and hygiene (WASH) specialists. The Bahamian government asked us to help lead assessment efforts throughout Grand Bahama island, which has a population of more than 50,000, and to provide medical care throughout the island, especially in the central and eastern portions, which were the most affected by the storm and where the health system has been decimated. International Medical Corps has set up a Clinic facility in High Rock, sending out medical teams to more remote populations and supporting existing health facilities as they recover and rebuild.
This position will support International Medical Corp emergency response delivering outpatient clinical care to disaster effected populations.
The primary responsibility of the Monitoring, Evaluation, Accountability, and Learning (MEAL) Coordinator - Emergency Medical Team (EMT) is to support better performance and greater accountability by implementing evidence-based program/project management at the field level, in order to guide and improve performance. Specifically, the MEAL Coordinator will be responsible for efficiently setting up effective monitoring systems to collect basic information about activities in the initial phase of emergency response; as the response continues, the MEAL Coordinator will be responsible for designing and implementing sustainable monitoring and evaluation systems in coordination with relevant government UN agencies and headquarter-based M&E staff as well as analyzing, interpreting and communicating information in a way that promotes informed decision-making for on-going and future programmatic activity. The role holder will also support in project development including preparation and management of the MEAL budget, staffing plan and project design.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.
IMC’s policies, guidelines, and procedures?
Mainstream the Global MEAL Guidelines across all related MEAL activities at the field level and ensure the guidance notes for monitoring, evaluation, and accountability are functional at the field level.
Map and detail the navigation, selection, application, and adaption of existing guidelines, tools, and templates at the relevant stages of the project cycle.
Develop guidance and standards methodologies for the collection and analysis of data to allow for comparison and aggregation across time and the different projects.
Actively promote Prevention of Sexual Exploitation and Abuse (PSEA) standards within IMC and amongst its beneficiaries.
Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the Code of Conduct, ethics, values, and standpoint with regards to internal and external actors
Project design and planning
Design and coordinate needs assessment and situation analysis through various approaches (e.g. direct data collection, secondary sources, problem tree analysis, SWOT analysis) and ensure that needs assessment and project design are linked.
Support to program and MEAL team with developing the results framework, theory of change, logframe and MEAL plan including indicators for existing and new projects.
Identify the budget/resources needed for MEAL activities of projects.
Represent the organization in the MEAL and Assessment Working Groups promoting a positive image.
In coordination with the Program Team and MEAL field Focal Points, establish a reliable participatory MEAL framework for the IMC Mission to ensure quality.
Design full MEAL procedures and operating plans within the Mission and develop harmonized data collection tools involving the different stakeholders (project team, partners)
Ensure that accountability to affected populations (AAP) data is collected routinely throughout the project cycle, enabling evidence-based programming and corrective action.
Develop data gathering strategies and harmonize data collection, analysis and reporting flows for projects in country.
Collaborate with the Mission’s information, communications and telecommunications (ICT) section to develop and maintain the MEAL technology system, including updating, troubleshooting, and promptly addressing all problems as they arise.
Conduct regular site visits or when required to monitor service provision and ensure data quality.
Data quality management
Develop strategies for assessing the quality of collected data for the indicators and manage tools and methods for assessing data quality for all indicators.
Organize the planning for project data quality audits and monitor and coordinate routine data quality audits conducted in different sites, compile results at the level of a project and develop actions plans to implement corrective measures.
Coordinate data gathering and data management of population-based surveys and surveillance activities.
Use proper sampling (probability and non-probability) techniques taking into account desired power, type of evaluation (e.g. single point or multiple point; baseline vs endline), the objective of the evaluation (e.g. testing for change or getting a point prevalence), and budget limitations.
Ensure adherence to prescribed methodologies of sampling, data collection, and data entry.
Facilitate, guide and supervise external consultant (if applicable) in conducting needs assessment, surveys, evaluations and contextual analysis. Review the methodology, sampling approach and other important details proposed by the expert/consultant.
Lead the development of sampling frame, calculate the sample size and draw samples for population-based surveys.
Qualitative and quantitative techniques
Structured interviews, key informant interviews, in-depth interviews, group discussions, focus group discussions and direct observations as an M&E tool. Conduct trainings on quantitative and qualitative techniques for data collection for MEAL, program and interviewers.
Develop and use different qualitative and quantitate methods of data collection including structured/ semi Prepare tabulation plan and perform quantitative data analysis
Perform qualitative textual analysis, develop topical outlines (coding) and support the team in narrating the findings.
Keeping the social dynamics, manage errors/bias and strategy to minimize them and to ensure the data collected is representative of populations without power (avoiding over dependence on community leaders, local authorities, and/or government authorities as primary sources for defining communities' needs and preferences).
Develop Terms of Reference (ToR) outlining the objectives, methodology, sampling approach and other necessary details for the study to be conducted internally or by a consultant and oversee the logistics of data collection and data management and ensure adequate resources are available.
Design questionnaires for monitoring purposes and apply the different interview techniques (structured/semi-structured).
Conduct regular site visits or when required to monitor and assist partners in the data collection process to ensure data quality.
Mobile and manual data collection
Determine the appropriate data collection tool based on the purpose, advantages and disadvantages of mobile data collection techniques.
Design simple and complex questionnaire using XLS or form builder (Kobo form builder, ONA form builder, etc.)
Support in installing and configuring mobile data collection tools (OKD collect, Kobo collect, ONA collect, etc.) on smart phones or tablets and manage data on mobile servers (Kobo form builder, ONA form builder, etc.)
Increase capacity of other staff in developing XLS form and setting up mobile data collection.
Data analysis, including use of statistical software
Support MEAL and the project/program team on conducting statistical analysis including descriptive (univariate and bivariate data analysis) and inferential analysis using statistical software.
Support the qualitative analysis, and develop topical outlines (coding).
Analyze data and develop spatial data models and maps.
Triangulate findings from several qualitative and quantitative sources.
Interpret statistical data for use in decision-making and synthesize quantitative and qualitative information for write-up/reports and decision making.
Develop TOR for internal and external baseline survey, mid-term evaluations, final evaluations and frame the different types of study questions such as barrier analysis, market analysis, Knowledge, Attitudes, and Practices Surveys (KAP).
Make a comprehensive situation analysis to inform an evaluation.
Identify the needed resources for evaluation, such as information, expertise, personnel, instruments, and budget.
Manage the administrative and logistic process of evaluations involving external evaluators.
Train and supervise data gathering of internal performance evaluation and design and synthesize the findings from participative evaluation techniques (actively involving affected communities in the evaluation exercises).
Techniques for presenting information
Write full narrative reports (needs assessments, internal reviews, progress reports) and executive summaries.
Present information and ‘tell the story’ of the project to multiple audiences and decision makers based on the findings from the analysis and monitoring.
Verify reports' accuracy and presentation of information, including the use of appropriate graphs and tables.
Presents AAP data in simplified yet informative formats, depicting disaggregated community perceptions on quality of humanitarian actions and accountability commitments.
Management and leadership
Support the Country Office in identifying the human resources needs in MEAL.
Provide technical supervision and coordination of MEAL Officers from field sites.
Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Capacity development and training
Identify the gaps in staff knowledge of MEAL concepts and skills and provide trainings in these topics.
Provide coaching/mentoring of staff and on-the-job training to improve skills of the staff in MEAL.
Deliver intermediate-level training to the MEAL team and conduct a training on qualitative techniques for data collection for interviewers.
Knowledge Management and Learning
Develop KML mechanisms and processes for mission while ensuring these mechanisms are in line with IMC’s guidelines
Establish basic learning systems that incorporate program studies’ findings, lessons learnt, achievements and gaps, and develop all the tools required to support learning practices.
Organize internal reviews and lessons learned workshops and present practical recommendations
Ensure after-action reviews and lessons learned exercises, including data collected through Community-Based Feedback and Response Mechanism (CBFRM) and other participative forms of community engagement and feedback collection.
Community Based Feedback and Response Mechanism
Provide technical support to the team on establishing and maintaining effective feedback mechanisms for decision making, fully in line with commitments regarding accountability to affected populations (AAP), including IASC CAAP, CHS, and Sphere Humanitarian Charter
Implement and monitor the CBFRM, accountability initiatives, and practices across the Mission.
Lead the implementation of methodologies to consult communities on their preferences based on the operational context.
Support the implementation of the Conflict Sensitivity approach across the project/program.
Monitor and report on IMC’s adherence to Do No Harm and the conflict sensitivity (Safe and Effective Humanitarian Response) approach at the field level.
Code of Conduct
It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.
In addition to the responsibilities referenced above, candidates can expect to be living and working in austere conditions. Lifting moderately heavy objects from the ground, carrying a backpack for extended periods of time, and walking or hiking in remote locations may be necessary to perform these functions.
International Medical Corps is a first-responder to natural and man-made disasters and has a mandate of working in remote locations. The organization has a comprehensive security management policy and plan in place and committed to do everything possible within its remit to ensure safety and security. Notwithstanding, the mandate and programming choices of International Medical Corps require staff with high degree of resilience, extremely decisive quality and ability to move fast.
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.