International Medical Corps
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18-454: Program Officer
Essential Job Duties/Scope of Work:
Working under the supervision of the Program Manager, the Program Officer will assist in coordinating International Medical Corps’ emergency relief and development activities and program design and development for the country programs within the regional portfolio, supporting in-country teams and providing guidance to International Medical Corps field staff from its Washington, DC offices with frequent trips to the field. The Program Officer coordinates interdepartmental support at the HQ level to secure assistance to the country programs in the region. The Program Officer also coordinates and maintains all donor reporting for grants. Additionally, the Program Officer represents and advocates for International Medical Corps’ programs to partners in the international development community, donors and government representatives.
1. Coordination and regional team membership
• Serve as a primary point of contact and coordination between all internal departments and the country teams, including compliance, finance, resource development, logistics, legal, security, human resources, and communication.
• Work with country teams to support the development of country strategy plans for each country program, coordinate annual review and evaluation of the strategies, and support implementation of plans.
2. Program/Portfolio Management
• Backstop the daily operations of the country programs to ensure continuance through appropriate response to context changes, mission, program, and beneficiary needs, donor positioning, lessons learned, and best practices.
• Facilitate compliance with internal and external regulations, all applicable laws, and contractual obligations, in consultation with Legal and Grants and Contracts departments; including interpretation of regulations and supporting the country teams to comply with applicable rules and regulations.
• Facilitate timely and adequate cooperation with Legal, Grants and Contracts, and Finance departments regarding review and approval of agreements (MOUs, contracts, etc.).
• Oversee timely completion/submission of internal/external reports (donors, special and other) and their flow within International Medical Corps including International Medical Corps-UK including review, analysis, and compliance with deadlines.
• Act as liaison for the country programs with International Medical Corps internal departments, advocating for the needs of the program within International Medical Corps.
• Maintain oversight of country programs by initiating and facilitating weekly program calls and monthly pipeline calls with the country teams, finance department and International Medical Corps UK teams. Perform regular program/portfolio monitoring to ensure that objectives are being achieved and quality is maintained.
• Maintain internal communication and updates regarding country programs within International Medical Corps HQ departments, including International Medical Corps UK.
• Maintain open lines of communication with field staff ensuring that country programs are properly briefed on International Medical Corps’ mission, goals, and capacity.
• Review and transmit internal approval requests (e.g. training requests, disposition of assets) in compliance with IMC and donor regulations.
• Perform problem solving and mitigation as needed.
• Assist in new program and new mission start-up (including exploratory missions/assessments) and closeout, as appropriate.
3. Program design and development
• Initiate and coordinate internal approval processes for assessments and proposal submissions.
• Using the country strategies as a base, manage ongoing program development and design. This will include identification of needs; identification of donors, donor priorities, and donor opportunities; and program design.
• Assist in the proposal process, which may include proposal writing, editing and proofreading, coordination of International Medical Corps departments, technical input, preparation for submission, submission, following through the approval process, and assisting in start-up activities.
• Assist in facilitating human resource oversight of country teams including administration matters, identifying staffing needs, mentoring, coaching and identification and resolution of problems, concerns, legal issues, and conflicts.
• Visit the country missions regularly for management and operational assessment and recommend plans of action when needed.
• Promote professional working relationships with all International Medical Corps’ departments to International Medical Corps’ staff members.
• Have a thorough understanding of the mission and regional contexts.
• Maintain substantial relationships with donors and partners (governmental, NGO, and companies) both current and potential.
• Raise the profile of International Medical Corps, its work and country missions through active participation in Interaction forum, and external events when possible.
• Serve as advocate for the country missions.
Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.
• Bachelor’s degree and 3-5 years of relevant work experience or Master’s degree (e.g. Public Health, Social Work, International Relations, Business Administration, International Development, etc.) plus 1-2 years of relevant experience required
• Experience in effectively dealing with international and headquarters staff, and the ability to deal with a broad spectrum of people
• Ability to read, analyze, and interpret USG/EU/UN donor regulations and requirements;
• Ability to write reports;
• Ability to effectively present information and respond to questions from management and field programs;
• Outstanding organizational skills;
• Excellent communication skills, both oral and written;
• Excellent self-motivation skills;
• Ability to exercise sound judgment and make decisions independently;
• Excellent ability to handle multiple tasks in a fast paced and constantly changing environment;
• Be flexible possess the ability to cope in stressful situations;
• Be creative and possess the ability to work with limited resources;
• Willingness and ability to travel extensively.
• 1-2 years of field-based work experience
• Understanding of health and development concepts in developing countries