International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and health care to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
Background to the Assignment
As per UNHCR Registration data from December 2018, Jordan hosts some 757,000 refugees out of which over six hundred thousand are refugees from Syria. The ongoing conflict in Syria remains the largest displacement crisis. The scale of the humanitarian emergency has worsened as the country has moved through eight years of war. The Kingdom is also home to 56 nationalities of refugees other than Syrian, predominantly Iraqi, Yemeni, and Sudanese and Somali, all of whom live in urban areas. Now, in its ninth year of instability, while conflict is limited to particular areas, overall the situation across Syria remains precarious. Host countries, like Jordan, are struggling to maintain social and economic stability. Over 80% of out-of-camp refugees remain below the national poverty line of ($100) per capita per month. Despite the growing needs, many are instead facing potential cuts to services because of a lack of funding.
Socio-economic challenges combined with limited humanitarian assistance and public services have increased tensions within refugee families and contribute to negative coping strategies. Children are particularly impacted by displacement, limited access to services and exposure to protection risks. Parents and caregivers face challenges in providing for their children and socioeconomic constraints as well as a stretched service landscapes and lead to high levels of child protection risks.
IMC Jordan has been providing Child Protection Case Management services to vulnerable refugee and host community children since 2013, in an effort to prevent and respond to protection risks and concerns facing children both inside camps and within host communities. Yearly, IMC provides Child Protection Case Management services to on average approximately 5000 children. This makes IMC the largest provider of this service within the humanitarian response in Jordan.
Standard Operating Procedures (SOPs) guide CPCM programming in humanitarian settings by enabling service providers to harmonise and standardise services and approaches for children and families. IMC currently follows and aligns with the ‘Interagency Emergency Standard Operating Procedures for Prevention of and Response to Gender Based Violence and Violence, Abuse, Neglect and Exploitation of Children in Jordan’ (2014 version) developed by the CP SWG and GBV SWG under the umbrella of the National Council for Family Affairs (NCFA). The new national SOPs on Family Violence developed by the NVFA (2019 version) are currently also used as guidance.
Purpose of the Assignment
The consultancy aims to develop an internal IMC Jordan SOP to support the Case Management process specifically for IMC Child Protection Case Management staff. These newly developed internal SOPs will align with the national standards, contextualized to IMC taking into account agency specific programming, tools, guidance and structure.
This will be achieved by reviewing and where needed revising current tools used by IMC Jordan’s Child Protection program, and developing a comprehensive internal SOPs, aligned with existing national and interagency CP SOPs.
Scope of the AssignmentThe consultant will be based at IMC Office in Amman, Jordan and will occasionally travel within the Kingdom to undertake different information gathering modalities, including discussion with Child Protection Case Management teams and stakeholder meetings if needed.
Review of existing tools
Consultations and first draft
Final draft for review
Completed document presented and endorsed
Implementation of the Assignment Deliverables
Overall timeframe for the consultancy is 30 working days (6 weeks). The consultancy is planned to take place within the fourth quarter of 2019 (October – December 2019).
IMC anticipates the consultancy is to be undertaken by one consultant with relevant experience in Child Protection Case Management.
IMC Jordan will supervise and manage the consultancy. All deliverables will be subject to IMC quality assurance review prior to finalization
Code of Conduct
All Consultants are required to adhered to and promote International Medical Corps shared responsibility and obligation to report matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are aware of any suggested activities then you have an obligation to report to International Medical Corps.
International Medical Corps is proud to provide equal consultancy opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.