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19-062: MHPSS Manager
Department:International Programs
Essential Job Duties/Scope of Work:

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

International Medical Corps has been working in Yemen since 2012 and implements its programs through the country office in Sana'a and two field offices (Ibb and Aden). As the emergency has evolved, International Medical Corps has continued providing essential lifesaving support to communities under volatile conditions in the health, nutrition, WASH, and FSL sectors. International Medical Corps is currently implementing in seven governorates of Yemen: Sana'a, Amanat Al-Asimah, Ibb, Taiz, Aden, Lahj, and Al Dhale'e. Across all seven governorates, IMC’s Yemen response consists of integrated projects aimed at delivering a core package of interventions to reach the most vulnerable, conflict-affected, and/or displaced communities with funds from a diverse portfolio of institutional and private donors. International Medical Corps is supporting over 60 Primary Health Care facilities and 3 secondary health care facilities in Aden, Sana’a and Taiz governorates. International Medical Corps has built partnerships with government authorities such as Ministry of Planning and International Cooperation (MOPIC), Ministry of Public Health and Population (MOPHP), National Security, Cleaning Fund, General Authority for Rural Water Supply Projects (GARWSP), Ministry of Agriculture, in order to facilitate access to facilities and communities, for monitoring, and to support the transportation of supplies. International Medical Corps also participates in clusters and coordinates with local and International NGOs to improve quality and to avoid duplication support.

Job Purpose
As part of a comprehensive program to provide critical support to war affected host and internally displaced persons in Yemen, International Medical Corps will be integrating mental health and psychosocial support into the primary health care system, and establishing referral pathways for specialized services. The MHPSS Manager will implement and oversee this new project, manage a team of MHPSS staff, and provide training and capacity building on an ongoing basis to ensure the quality of services being provided.

Main Responsibilities
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive

  • Manage a team of 10 MHPSS staff, including psychosocial workers, psychologists, and a psychiatrist
  • Lead in setting up the mental health PHC integration program in line with IASC, WHO mhGAP, and IMC guidelines, together with the national IMC MHPSS staff
  • Conduct field visits to monitor and support MHPSS activities and interventions provided, and support technical quality of programming by providing feedback and mentorship,
  • Provide joint training together with the IMC national psychiatrist in the identification and management (pharmacological and non-pharmacological) of priority mental health condition to general health staff in line with WHO mhGAP Intervention Guidelines in coordination with project staff,
  • Build capacity for MHPSS staff (psychosocial workers, psychologists, psychiatrist) in community outreach, mental health case management, psychosocial support, psychological interventions, training and community-based activities
  • Provide training together with the IMC MHPSS team in other MHPSS topics as appropriate, depending on identified needs (e.g. key aspects of Psychological First Aid and relevant aspects of IASC guidelines) to IMC and staff from other agencies,
  • Provide joint on the job mentorship and supervision of trained MHPSS and health staff and volunteers,
  • Provide mental health consultations on severe and complex cases along the IMC national psychiatrist and with trained staff as needed,
  • Support the identification and training of local outreach workers, CHWs/volunteers for training in community outreach, identification and referral, and mental health promotion and awareness-raising,
  • Provide guidance and technical support for adapting mhGAP guidelines to the local context and on developing specific activities and/or interventions for affected-displaced populations and host communities,
  • Implement a system to monitor the quality of MHPSS services delivered and oversee the coordination with PHCC staff in the designated locations.
  • Assist in developing and implementing data collection, M&E and quality control measures (e.g. on the job supervision checklists, client satisfaction measures, mhGAP training reports) for mental health services, and community-based psychosocial activities.
  • Support communication and coordination with relevant stakeholders such as donors and the relevant partners as needed, together with the IMC MHPSS team.
  • Prepare regular and timely updates and donor reports, as well as contribute to new proposal development, in coordination with the Program Director.
  • Ensure that program activities developed are implemented in line with IMC mandate, policies, procedures and country strategy, including donor’s requirements, national and international rules and guidelines and IMC MHPSS Minimum and Comprehensive Quality Standards. Closely coordinate with IMCs Technical Unit Senior Global Mental Health Advisor for development and review of training materials and reports,
  • Submit a report before the end of the assignment which includes activities undertaken, documents training and supervision activities (including training materials, pre post tests and training evaluation results) and provides recommendations which are shared with the IMC country team and HQ

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.


  • Mental health professional with clinical expertise; psychiatrist, clinical psychologist, clinical social worker, or psychiatric nurse
  • Expertise in evidence-based psychotherapeutic interventions, e.g. Cognitive Behavioral Therapy, Problem Management Plus, Interpersonal Psychotherapy



  • At least 3 years’ experience in clinical and / or community based mental health and psychosocial support programs in the humanitarian field
  • Project/Program management experience
  • Experience implanting mental health into the primary health care system
  • Knowledge and training skills in IASC MHPSS Guidelines for Emergency Settings and WHO mhGAP Guidelines
  • Experience of developing MHPSS training materials
  • Experience working with or supporting interdisciplinary mental healthcare teams
  • Experience and skills in training non-professionals 
  • Experience working in the Middle East or with Middle Eastern populations


  • Committed to working in a team, and prioritizing development of other team members’ capacity 
  • Strong interpersonal skills and able to work and lead individuals as a team 
  • Diplomatic and able to network and build good working relationships 
  • Willingness to live under challenging circumstances
  • Can cope with stressful workloads and working with limited resources.
  • Proven knowledge and experience in developing and implementing community mobilization projects
  • Strong organizational and supervisory skills. 
  • Ability to work well with a cross-cultural team
  • Expert in Microsoft word and excel program
  • Fluency in English.
  • Knowledge of Arabic will be an asset
  • Willingness to travel to various field sites on a regular basis

Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.