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19-353: Health Manager - Venezuela
Department:Technical Unit
Essential Job Duties/Scope of Work:

International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and health care to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Program Background

International Medical Corps has appointed a country representative since March 2019 who is actively participating in coordination meetings with working groups to discuss key issues, including health; Nutrition; mental health and psychosocial support; protection; and water, sanitation and hygiene (WASH). International Medical Corps has been a key collaborator in meetings with UN agencies, including the Pan American Health Organization, the Office for the Coordination of Humanitarian Affairs and the United Nations Children’s Fund, as well as with local organizations and donors.

International Medical Corps has submitted projects to several donors to address critical needs, including: (1) lack of specialized doctors and health personnel; (2) lack of maintenance for medical equipment; (3) lack of medicines and medical supplies; (4) lack of water treatment, food and potable water; (5) lack of medical waste management services; 5) lack of food supplies to address malnutrition; 6) lack of Protection services.

Additionally, as of September 3, 2019, International Medical Corps is one of the few international non-governmental organizations registered as a Civil Association non-profit organization in Venezuela and authorized to provide humanitarian services. International Medical Corps continues to work with IFRC, PAHO, UNICEF other international actors, and local non-profit organizations. By launching efforts with local organizations, International Medical Corps will prioritize not only reaching those most in need, but also building the capacity of the local organizations to provide services for the long-term. International Medical Corps has already identified local partners. International Medical Corps has shipped medicines and medical supplies with a value of more than $500,000 to Caracas, with support from the International Federation of Red Cross and Red Crescent Societies (IFRC). International Medical Corps provided medications and medical supplies directly to IFRC and Venezuelan Red Cross (VRC), who support 20 inpatient health facilities and 16 outpatient clinics in Caracas.

International Medical Corps (IMC) is now coordinating with international and local partners in Venezuela and is prepared to deliver a multi-sectoral response to meet the urgent health, water, sanitation and hygiene (WASH) in health facilities, protection and nutrition needs of families and communities. Activities will focus on providing essential services with a focus on reaching vulnerable populations, including children, pregnant and lactating women, elderly people and service evaluations. International Medical Corps, will target 22 health facilities that provides outpatient services in 11 states and will provide MMU services in 7 states and 117 communities. At the health facility level, services will include provision of pharmaceutical supplies, health and reproductive health services, capacity building, consultations, mental health services, WASH including hygiene promotion, MH, PSS service and last but not least nutrition services. International Medical Corps will work with 2 local partner at health facility level and MMU. These two are FUDEP and Fundación Nativo. As for the Protection / GBV services, IMC will support 3 women centers through partnering with 2 additional local subs – FUNDANA and Fundacion Habla.

Job Summary

The incumbent will serve as the clinical and public health team lead on the ground, and will report to the Deputy Director of Programs. The primary duties are focused on leading the health care team and to include appointing clinical leads, setting priorities for medical and health services, maintaining quality of care during program implementation, and keeping the Team Leader informed on all aspects of health services being provided by the program. Duties also include providing input on proposal development and providing technical guidance to clinical and public health activities and programs. On occasion, the incumbent may be involved in direct patient care and will need to participate in clinical activities directly. The incumbent may be asked to oversee the implementation of clinical, laboratory, health education, or public health programs. The Health Coordinator will be required to coordinate with IMC technical unit as needed to fill critical gaps and develop new programs. The incumbent will be responsible for ensuring that all program elements in the health sector are implemented with sufficient quality and expertise appropriate to the situation. In some cases, standards must be met according to the requirements of WHO, USAID and the MOH. The incumbent will need to be actively engaged with logistics related to pharmaceutical and medical commodities acquisition, storage, and distribution.

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.   

The Health Coordinator is primarily responsible for the technical vision, strategy, design, implementation and management of the health programs in Venezuela. The Health Coordinator will work in collaboration with the Country Director, Deputy Director of Programs, Program team, M&E team and health teams in the field. The Health Coordinator will make frequent visits to the field sites to ensure the highest standards of service delivery. This position reports to the Deputy Director of Programs and works closely with the TU Sector Leads or Advisor.

  • Provide technical supervision of, and technical support to the organization’s health programming activities;
  • Ensure activities are consistent with established best practices.
  • Ensure health programs utilize standardized protocols, policies and guidelines according to Ministry of Health and Social Affairs and WHO.
  • Work closely with the Team Lead, Program team and M&E, to determine the operational needs of the health emergency program within the scope of the donor grants;
  • Oversee the collection and timely reporting of data and statistics for health emergency program (including objectives, indicators and outcomes of health project) according to donor requirements;
  • Review monthly field reports and ensure appropriate follow up and decision making on data relevant to the organization’s health program;
  • Work with government health authorities and international agencies such as WHO to ensure implementation of standardized national health information systems;
  • Ensure timely and adequate provision of supplies and drugs through review of pharmacy consumption reports, national drug protocols, program budgets, and health information materials.

Compliance & best practices:

  • Committed to fraud detection, risk reduction and fraud reporting; ensure compliance with IMC policies and procedures, donor regulations and local laws.
  • Ensure procurement, transfers and disposals of commodities and software that are subject to Export Compliance are in line with applicable licenses or need new licenses and related actions are properly documented.
  • Ensure that vendor due diligence actions are carried out (and documented) as per required procedures including vendor registration, vendor performance, price/vendor information shared among NGOs, market surveys conducted regularly. Conduct physical verification as required.
  • Work with Finance, Compliance and audit focal points to assess compliance with internal controls and required procurement documentation. Conduct verification of Procurement Inspection checklist and ensure that risks associated to procurement are evaluated regularly and plans are developed to tackle those. Review procurement documentation, internal and external audit reports to detect procurement related risks. Work with country teams to implement corrective measures.
  • Work with senior budget holders review Warehouse spot check calendars is developed to ensure that risks associated to warehouse management are highlighted and plans developed to tackle those. Conducts spot check and control evidence verifications as required.
  • Work with Program Audit Unit team to assess implementation of supply chain and procurement planning procedures for existing and future projects, report gaps and propose corrective measures

Code of Conduct
It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.



  • Medical degree; preferably with a Master’s in Public Health from accredited institutions.2-3 years of experience in a senior-level management position in a field-based post;


  • Minimum 10 years’ experience in overseas programs (preferably in developing country or low-resource settings with NGOs) with at least 5 years at the Manager or similar level relating to emergency medicine, primary health care, including clinical management of rape, maternal, newborn and child health, reproductive health, HIV/AIDS, and communicable diseases, CMAM, and health-related BCC
  • Socio-cultural and political knowledge of the country/region
  • Experience on writing / developing project proposals and implementation reports.
  • Excellent decision-making skills.
  • Team player and strong communication skills, both oral and written.
  • Proficient in computer applications, especially with MS Word and MS Excel, and MS PowerPoint.
  • Creativity and the ability to work with limited resources.


  • Fluency in English and Spanish written and spoken

Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex , sexual orientation, national or ethnic origin, age, disability or status as a veteran.